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Time to read: 25 minutes
Content marketing best practices don't change too much from year to year, but it's always a good idea to check in every once in a while. Sticking to tried-and-true tips and tactics will help maximize your time, efficiency, and output—it's worth a 5-minute read.
Content marketing—it's like trying to stand out at a rock concert while everyone else is shouting just as loud as you are. With millions of blog posts, videos, and social media updates flooding the internet daily, how do you make sure your content cuts through the noise?
Well, by following the latest-and-greatest content marketing best practices (of course).
Plus, we've collected all the tips and tactics into a single (downloadable) content marketing best practices checklist. You can find it at the bottom of this post, but resist the urge to skip to the end—you'll get the most benefit from digging in top-down.
Before we get into the content marketing best practices, let's get on the same page about why all this matters. Content marketing isn't too complicated, right? Create content, and people will come to consume it.
Not quite.
Take a look at these statistics:
Mind-boggling, right? With all that new content emerging daily, how in the world will your audience find your content—and why should they?
You have something special to share: something your audience needs. However, they'll never find it if you don't follow the content marketing best practices outlined below.
Here are a few ways content marketing best practices help improve your overall content program:
While these content marketing best practices aren't necessarily in order of importance, it’s best to follow them sequentially. Start at the top and work your way down.
Content marketing starts with your audience. Start somewhere else, and you're destined to build amazing things that nobody wants—Cheetos lip balm, anyone?
First, choose the buyer persona you want to target. Don't have that yet? Start with lead nurturing and the customer lifecycle.
Your content strategies might target different audiences and buyer persona, and that's OK. Just ensure you have a specific reader in mind when writing an article.
Take this blog post, for example. Twilio SendGrid caters to marketers and developers. However, developers don't care much about content marketing best practices—that's why I wrote this for you, marketers.
You likely have a fictional customer journey in mind for your customers: the customer reads your tweet, laughs, follows your brand, sees more content, then buys your product.
In reality, it's rarely that straightforward (or linear).
Customer journey mapping helps you learn the real path your buyers take, from becoming completely unaware to brand ambassadors of your products.
Plus, customer journeys tend to follow the same stages:
Understanding what each stage looks like for your customers will help you make optimizations to improve it.
Don't have a customer journey yet? Follow our how-to guide to get started.
Without a well-defined content marketing strategy, you're just throwing darts at the board and hoping something sticks. While that can score you some short-term wins, it's not a recipe for long-term success.
Successful content marketing campaigns start with a plan.
You need a reliable, scalable strategy you can trust. And a solid content marketing plan ensures that every piece of content has a purpose and that every purpose aligns with a greater organizational goal.
Read How to Create a Content Marketing Strategy in 11 Steps to start building your plan.
Top-notch content requires a world-class team, so focus on building a flexible, resilient content marketing team. Find folks with a wide variety of specialties:
Don't be afraid to find freelancers and contractors to supplement your content needs. They can be great at filling skill gaps or keeping up with fluctuating demand.
From the get-go—not later—you need to decide what business goals will be crucial to your team. You can't do everything, so get hyper-focused on a handful of metrics you want to tackle:
Ensure your content aligns with your marketing goals—not the other way around. For example, content teams often make the mistake of coming up with "good ideas" before creating goals. This leads to amazing content that nobody wants or results your business doesn't need (or care about).
Before you start thinking of new content you want to create, take a look at your existing library. You'll likely find heaps of great articles, videos, and graphics that just need a bit of tender loving care to perform well.
For example, you might find a 3,000-word blog post getting little-to-no traffic. Identify keywords it might rank for on page 2 or 3 of Google's search engine results pages (SERPs), and optimize it to try and rank for page 1. It'll take you 10% of the time of creating a new piece—and it’ll start ranking faster too.
While auditing your existing content library, look for gaps. What potential topics have you not covered yet? Do competitors create content you don't have?
Understanding your content gaps gives you an excellent place to start when researching new pieces. For example, do you lack how-to tutorials for your products? Do you need a starter video for the onboarding process?
You can likely repurpose every piece of content you create. Whether an article, video, or podcast, there are dozens of ways you can repurpose your content in different formats.
Let's take a podcast, for example. Here are a few ways you could repurpose a podcast episode:
Need more ways to repurpose content? We've got 20 of them. Check out 20 Simple Ways to Repurpose Content to Boost Your Traffic.
Every piece of content you create can be multipurpose. For example, you might create a product-focused blog post about a new feature you're releasing. That's fine—your current audience will love that. However, you'll likely need to optimize this piece for search engines if you ever want anyone outside your existing customers to learn about it.
Get comfortable doing basic keyword research and finding your users' search queries. Basic SEO best practices can take your content the extra mile.
Sometimes, content teams get stuck in a rut of producing the same content, whether blog posts, guides, or social media campaigns. Think outside the box and branch out. There's a whole wide world of content opportunities—experiment every once in a while to see if something clicks.
Here's a quick list of different content formats you could produce:
Your site's backlinks and domain authority will impact how well it ranks on SERPs. Fortunately, content creation and backlink building go hand in hand. Look for ways to use content to create high-quality backlinks.
Here are a few content-creation strategies for building backlinks:
When you find something that works, scale it. For example, if you have a handful of articles that outperform all the rest (which is often the case), decipher any similarities and what makes them perform well.
Do the articles follow a certain format? Does the writing center on specific topics?
Once you find the keys to success, turn them into a replicable template. For example, you might discover listicles perform best on your website or find top-of-funnel "what is" content works best.
Scale your successes and juice them for all you can.
A content calendar (or even an editorial calendar) will keep your content production and publishing schedule on track. Managing handfuls of writers and projects simultaneously can get messy—especially if you don't use a task management system.
Without a content calendar, you'll end up with some weeks where you publish an overwhelming amount of content and others that experience content droughts. You want consistency.
A content calendar ensures every new piece of content gets the time and space it deserves. That means you might publish 1 piece every day or 2 a week. Use a content calendar to stick to whatever cadence you decide on.
You want the content you create to solve problems. Think about questions your customers might have or issues your products help solve. Once you identify the pain point, solve it with content.
Your solution might not always be the primary answer, and that's OK. For example, if you sell fitness equipment, you might create motivational content to inspire your community to work out. Or if you sell email services, you might create content marketing best practice articles to help your customers understand how email works together with content marketing.
See what I did there?
Content teams get pressured to create, create, create. With a never-ending to-do list, getting pulled into the publish, publish, publish mindset is easy. However, it's vital to take a step back every once in a while and ask:
Questions like these will help you discover if your content is valuable or just busy work.
Frequency isn't so much about quality over quantity (though we'll get into that soon). It’s more about how often you publish on different channels.
More (even if it's quality) isn't always better.
For example, your customers might love your monthly email newsletter, but that doesn't mean they'd love it more as a weekly newsletter. The same goes with any medium. Just because you can publish a YouTube video every day doesn't mean you should.
Your audience leads busy lives. They have work, family, and personal ambitions to go after. Keep that in mind when you produce content. Don't overwhelm your customers to the point where they can't consume all your content (even if they want to).
Believe it or not, not everyone wants to consume your content. Shocking, right? Yet, they won't always get to choose, especially when you use traditional media, video advertisements, or pay-per-click ads to get in front of them.
However, on channels they do get to choose, ensure you get permission before marketing to them. For example, email and SMS are opt-in marketing channels. Just because you have your customer's email address from a purchase order or delivery update request doesn't mean you have permission to send them marketing messages.
They need to give you "unambiguous consent."
Follow these opt-in options to learn more about getting subscribers (the right way). Also, brush up on General Data Protection Regulation (GDPR) laws to ensure your email program is compliant.
Content marketing is an ever-changing field. Trends come and go, algorithms change, and new channels flare up and perish months later. It's up to you to stay on top of things to capitalize on shifts.
I remember when I started listening to podcasts about 8 years ago. Even then, I thought I had already missed the podcast bandwagon—and look where we are now.
Even if it doesn't go according to plan, don’t be afraid to try a new tactic and channel—it's a learning experience. Plus, it's a solid excuse to secure your brand's name and tag on possible digital channels.
You might think a channel might not align with your brand, but you'd be surprised. Just about any company can find success on platforms ranging from Instagram to TikTok to Reddit. There's a good chance your audience uses these different platforms, and that means there's an opportunity for you to reach them there.
The challenge comes from creating relevant content for each channel that your audience wants. That's no small feat (and definitely beyond the scope of this article).
Here are a few channels to consider experimenting with (if you haven't already):
Good content doesn't get the love it deserves if the user experience (UX) suffers. Everything from your site's user interface (UI) to the page's color scheme to accessibility concerns can impact the user experience, and it's a shame when these elements destroy quality content.
Work with your UI/UX team to improve these factors on your website. Test how different layouts affect bounce rates and completion rates. Then, keep working to improve your content's experience to increase the likelihood that customers consume, enjoy, and share it.
I told you we'd get here eventually. When it comes to content, quality is always better than quantity. Often, you don't need 5 small blog posts—you just need one big comprehensive one.
The same is true for almost all content you produce. Don't worry about how much of it you create—instead, measure each piece's impact.
Push back against management if they set content creation goals. Content creation isn't your end goal—it's results. And who cares if you drive results with 3 videos or 15 videos?
While it’s cool to jump on new trends, never forget about evergreen content. Evergreen content is always relevant. It might not get increased attention or features in headlines, but it's something your audience will always want.
Let's look at email, for example. Right now, everyone cares about artificial intelligence (AI) assisting with email creation. That's fine and relevant, but do you know what email marketers will always search for?
Interest in topics like AI-based email marketing and Brand Indicators for Message Identification (BIMI) will rise and fall, but evergreen topics will always be important to your community.
You can stretch the life of every piece of content you produce by looking for ways to combine it with other content types. For example, you might mix and match your content by adding a video to a blog post or using a new e-book in a webinar presentation.
It’s always best not to make claims unless you can back them up with data. For example, I can't just say email marketing is the best distribution channel without also including a statistic like, "Email marketing produces a high return on investment with a $38 return on every dollar spent."
Look for any claims you make in your writing, and find data to support them. Dig deep down the research rabbit hole to ensure it's an accurate, legit statistic and not a regurgitated hoax without any original research.
Ideally, before you create it, connect every piece of content to a specific business goal. Will this content drive traffic or help build leads? Do we want this content to build brand awareness or drive sales?
If you can't find a business goal to support your desired content, put it in the backlog. You might find a purpose for that content idea later, but stick with content creation that supports your immediate KPIs and metrics.
AI writers and graphic generators are emerging. These tools can help create original content, build outlines, answer questions, and write articles. However, these are still in the infancy stage, and you should avoid over-relying on them.
Don't be afraid to use AI—just don't abuse it. Let it inspire and give you ideas, but don't think it can replace your content marketing team. It can't.
Need ideas for using AI? Try these AI-based email marketing use cases.
It's easy for your content marketing team to become a silo. With so much going on and never-ending demand for content, collaboration often gets pushed aside.
Think of teams you could partner with to bolster your effective content marketing efforts. For example, you might work with product marketing or sales to identify content to support their needs or get help from your developers to write more technical-focused content.
Old content can start to pile up. While often a vanity metric, lots of underperforming, outdated content just takes up space and accumulates cobwebs.
If you can’t revive, optimize, or repurpose a piece, it's time to get rid of it.
It'll be hard. You might tear up a bit, and that's OK. If you can't do it yourself, work with a partner who can identify content pieces that need to go objectively.
You can do this. We believe in you.
The 80/20 content rule suggests you spend:
When you publish new content, give it the promotional love it deserves. Just because you post something doesn't mean your audience will read or watch it—they likely won't know it exists.
Use the following promotional channels to distribute every piece of content you produce better:
Around 1.3 billion people live with some visual impairment—that could be a massive part of your audience. And even if it's not, creating accessible content is just the right thing to do.
Think about accessibility design best practices, and ensure you add the small touches that make your content widely consumable. For example, add descriptive alt text to your images, and consider providing American Sign Language (ASL) interpretation online when hosting virtual events.
"Hey Alexa, how do I optimize my content for voice search?"
Voice search isn't just coming...it's already here, and it's changing how people find your content. With smart speakers in millions of homes and voice assistants built into virtually every smartphone, optimizing for voice search isn't negotiable anymore.
Voice searches are fundamentally different from typed queries. They're conversational, question-based, and typically longer. When someone types, they might search "best email marketing platform." But when they speak, it becomes "What's the best email marketing platform for small businesses?"
Here's how to make your content voice-search friendly:
Gone are the days when content was just a one-way street. Static content? Boring. Today's audience doesn't want to just read your stuff. They want to play with it, manipulate it, and make it their own.
Interactive content flat-out performs better. Quizzes, calculators, polls, and interactive infographics don't just capture attention; they hold it hostage (in the best possible way, of course).
Think about it: Which would you rather consume: a 2,000-word article about email deliverability rates or an interactive tool that analyzes your specific sending patterns and gives you personalized recommendations?
Yeah, me too.
Create calulators, add quizzes, ask for feedback, enable comments, incorporate sliders and toggles.
This is where you go all in on whozits, whatzsits, and thingamabobs.
Your blog has some deadweight. It doesn't take an SEO expert or outside consultant to see that. Don't panic, though. You're not alone. We all get to that point sometimes, and it's okay.
Well, as long as you do something about it, that is.
For example, we've deleted, archived, and redirected hundreds of blog posts over the last year or so (and we plan to do a lot more).
Yes, the vanity metric of number of posts surely takes a hit, but you know what doesn't? Our traffic.
Now, you know those posts: the ones gathering digital dust in the corners of your site, bringing down your averages, and making Google question your content quality. It's time for some tough love.
By removing underperforming content, you're actually helping your best stuff rank higher. Think of it like thinning out seedlings to let the strongest plants thrive.
The 80/20 rule applies perfectly here: roughly 20% of your content likely drives 80% of your traffic. The rest? It's just taking up space and diluting your site's authority. Ouch, but true.
We get it. Getting over your emotional attachment to content you worked hard to create. That post from 2019 about email trends might have been your baby, but if it's getting two visits a month and contains outdated advice, it's time to let it go.
Your content strategy has a serious middle-child syndrome. Let me guess: tons of top-of-funnel awareness pieces, a decent chunk of bottom-funnel conversion content, but that middle section? Crickets.
You're not alone. Most content marketers are addicted to vanity metrics like page views (hello, top-of-funnel) or obsessed with conversion rates (bottom-funnel), leaving the critical consideration stage abandoned like a shopping cart on a discount website.
Your audience isn't ready to buy after reading one "what is" blog post, and that case study isn't going to magically appear in front of someone who doesn't know they have a problem. The content journey is real, folks.
Your funnel needs content at every stage:
Unfortunately, here's where most companies mess up: they create these pieces in isolation, with no clear path from one stage to the next. You need deliberate content pathways that guide readers logically through the buyer's journey.
Think of it like a Netflix series—each episode should leave viewers wanting the next one. Your awareness piece should naturally lead to consideration content, which should make the case for conversion content.
You're either using AI tools for content creation or you're falling behind. There's no middle ground anymore.
The initial response to AI was predictable: "But it can't match human creativity!" True...and also completely missing the point. AI isn't meant to replace your creative process—it's meant to accelerate it, handle the grunt work, and let your team focus on what humans do best: strategic thinking and emotional connection.
The key is finding the right human-AI balance. The best content teams use AI as a superpower, not a replacement. They feed the AI their brand voice guidelines, provide specific prompts with context, and then edit the output with their human expertise.
The quality gap between AI early adopters and laggards is widening faster than most marketing leaders realize.
Yes, there are ethical considerations. Yes, you should disclose AI usage when appropriate. And yes, you should have clear guidelines about fact-checking and quality control. But sitting on the sidelines isn't an option anymore.
Remember when your content operation was just you and a WordPress login? Those were simpler times. Now you've likely got freelancers, agencies, subject matter experts, and that intern who keeps publishing things without approval.
Content chaos isn't just annoying—it's expensive. Without proper governance, you're practically begging for inconsistent messaging, compliance nightmares, and the inevitable "who approved THAT?" moment during the executive review.
Think of content governance as the guardrails that keep your content machine from driving off a cliff. It's not about bureaucracy. It's about creating systems that scale without sacrificing quality.
Here's what a solid content governance framework looks like:
Not everyone has time for your 3,000-word epic guides. There, I said it.
Speaking of which, this post is getting kind of long, isn't it? Huh.
We're living in the TikTok era, where attention spans are measured in seconds, not minutes. And while there's absolutely still a place for comprehensive content, ignoring micro-content is like ignoring that half your audience is scrolling on their phones during meetings.
Micro-content isn't just "short content"—it's strategically bite-sized pieces designed for immediate consumption and high shareability. Think of it as content snacking between the full meals of your longer pieces.
It fits perfectly into the gaps of your audience's day—the elevator ride, the coffee line, the three minutes before a meeting starts. When someone doesn't have time for your 45-minute webinar, they might still have time for your 60-second tip video.
Plus, micro-content is content marketing on easy mode. That statistic that took you hours to research? Turn it into a shareable graphic. That key insight buried on page 12 of your whitepaper? Make it a standalone social post.
Your customers are creating content about your brand whether you like it or not. The question is: are you going to leverage it or ignore it?
User-generated content isn't just free material—it's authentic social proof that outperforms your polished marketing copy every single time. When Nielsen reports that 92% of consumers trust peer recommendations over advertising, they're basically telling you to stop talking and let your customers do it for you.
The smartest brands don't just collect UGC: they actively shape it by providing creative frameworks. Starbucks' White Cup Contest didn't just ask for random photos. It gave clear parameters that resulted in on-brand artistic expressions.
UGC creates a virtuous cycle. When customers see you featuring their peers, they're more likely to contribute their own content, creating a sustainable ecosystem of authentic marketing material.
That "universally appealing" content you're so proud of? It's probably alienating half your global audience.
True content localization goes way beyond running your blog posts through Google Translate and calling it a day. It's about recognizing that different markets have fundamentally different needs, references, pain points, and cultural contexts.
When your American case study references baseball metaphors and Super Bowl ads, you're losing your international audience faster than you can say "cultural imperialism," (and that's a mouthful already).
Localization isn't just for enterprise companies. Even if you're a small business, your digital content reaches global audiences. Google Analytics probably shows international traffic you're not effectively serving.
Start small if needed. Identify your top international markets and localize your highest-performing content first. Then expand as you see results.
Just please, for the love of global commerce, stop assuming everyone gets your references to "American as apple pie" or understands your payment processor that only works with US banks.
By the time a keyword shows decent volume in Ahrefs or SEMrush, you're already too late to the party. The competition has arrived, the difficulty has spiked, and you're fighting an uphill battle for rankings.
Elite content marketers don't chase keywords—they predict them. They identify emerging topics before they hit the research tools and establish authority while everyone else is still wondering if there's an opportunity.
The content teams that master this approach build massive authority while competitors are still waiting for "sufficient search volume" to justify creating content. By the time everyone else jumps on the trend, you're already ranking #1 with established backlinks and engagement signals.
Take "conversational commerce" as an example. Brands that created definitive content when it was just a concept mentioned at tech conferences dominated the SERP by the time it became a high-volume search term.
This approach requires confidence and strategic risk-taking. You'll occasionally invest in topics that never take off. But when you're right (which you will be if you're truly connected to your industry), the payoff is fantastic.
We've covered a lot, so we decided to help you out by condensing everything into a quick checklist.
Access the content marketing best practices checklist (no download or email address necessary).
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