Expert Services

Learn directly from our email experts

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Optimize Your Email Sending with Email Delivery Services

We will help ensure your program is optimized, regardless if you are a new customer, a veteran whose business is evolving, or if your email program is experiencing some inbox challenges. Our experts will:

  • Evaluate your sending practices, including inbox delivery rates, IP and whitelabel setup, email authentication, and more in our Email Program Analysis offering.
  • Resolve current email delivery challenges and build a plan for improvement with our Email Program Repair package.
  • Ensure your account is setup properly with our Email Program Setup package, available for new senders and OEM/Cloud Platform Partners.
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Get Started on the Right Foot With Onboarding Services

We will help you seamlessly integrate your email environment with SendGrid and ensure you are getting the most out of your email program. Services may include:

  • Help with dedicated IP configuration and developing a custom warm-up plan.
  • Assistance with API and technical implementation.
  • Configuring your whitelabel and DNS setup.
  • Setting up your email authentication (DKIM, SPF, DMARC) to help secure your sending.
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Drive Maximum Business Results with Ongoing Expert Managed Services

Our Expert Managed Service packages provide ongoing premium support, account management, and email delivery services to customers seeking proactive assistance on a monthly basis to drive success of their email program. Select from one of three packages:

  • Get ongoing dedicated account management and 24x7 technical support services with our Expert Support package.
  • Receive ongoing Expert Support plus monthly delivery consulting and proactive account monitoring with our Expert Managed Service package.
  • Ensure your complex email environment is optimized and driving the business results you expect with our Expert Managed Service Plus package. Ideal for senders with complex technical integrations and international operations.
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“We can’t thank you enough for taking time away to complete this 2-day exercise with our team. It was invaluable to us. The partnership we’ve built over the last 4 years has been amazing and we’re excited to continue to build the relationship with you.”
Matt Swanson
Chief Technology Officer

The SendGrid Difference

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Proven Deliverability

We invest in a team of deliverability experts to optimize inbox delivery on behalf of our customers.

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Scale with Confidence

Our world-class email platform delivers more than 30 billion emails per month.

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24/7 Global Support

Have questions? Our support team is available 24/7/365, and our self-support materials are always available.