Add SMS to Your Communication Channels
Now that Twilio and SendGrid have combined to create a more complete customer communication platform, you can enhance your existing email program with SMS.
An Unbeatable Pair
Just like email, SMS is extremely useful for the operation of your business. When combined, your ability to communicate with customers gets even more powerful.
Using SMS and Email to Engage Your Customers
Learn the basics of SMS and why you should add it as a communication channel.
Build SMS Account Notifications with Twilio
Send customers SMS alerts from your existing CRM when security-related actions are taken on their account.
See why Yelp chose to use SMS as the medium for restaurants to confirm reservations with their customers.
Learn how Instacart uses Twilio’s SMS notifications to manage order confirmations, delivery ETA's, customer satisfaction surveys and employee shift alerts.
Want to learn more about how SendGrid can help you? Reach out to our Sales Team.