Buying Email Lists: Why It's an Absolute No-No for Your Brand


Buying Email Lists - 1
Buying Email Lists - 1
April 25, 2024
Written by
Jesse Sumrak
Contributor
Opinions expressed by Twilio contributors are their own

Buying Email Lists: Why It's an Absolute No-No for Your Brand

Buying email lists might seem like a quick fix to reaching your target market, but it's only a fast path to email purgatory. It's never worth it.

Purchasing an email list can significantly damage your brand's reputation and deliverability. It also violates laws like the General Data Protection Regulation (GDPR) in the European Union and the CAN-SPAM Act in the United States. Buying an email list doesn't just hurt potential customers' trust—it puts your business at risk of hefty fines and penalties.

Just ask the GDPR violators who've been fined millions and billions of dollars.

Buying an email list is always a no-no, but if you need more convincing, we'll explain all the reasons you should never buy one (and what you should do instead).

Buying email lists is a no-go

When you send emails to individuals who haven't explicitly opted in to receive communications from you (read: consent), you're essentially invading their digital space. This can lead to high complaint rates, increased spam reports, and a tarnished brand image.

Internet Service Providers (ISPs) monitor these metrics closely, and if your emails are consistently marked as spam, you could find your domain blocklisted. Once on a blocklist, it's a steep uphill battle to regain good standing and deliverability across email platforms.

Moreover, purchased lists often contain outdated or incorrect information. This can lead to high bounce rates and low engagement, both of which hurt your sender's reputation and email deliverability. Plus, it wastes your resources (emails cost money) and skews your marketing analytics, making it difficult to measure the true effectiveness of your campaigns.

Building a healthy, engaged email list takes time and effort, but it's the only way to create a sustainable email marketing strategy. Offer value through your content, incentivize sign-ups with compelling lead magnets, and always prioritize consent and personalization. This approach ensures your audience is genuinely interested in what you have to say, leading to higher engagement rates, better conversion, and a stronger brand reputation.

That's a win-win-win for your business.

We understand the temptation to buy an email list—we really do. It's quick, sometimes cheap, and promises a great return on investment. However, if it seems too good to be true, it's usually because it is.

What to do instead of buying email lists

Instead of taking shortcuts that could harm your brand's integrity and customer relationships, focus on organically building your email list.

Yes, this will take more time and effort, but it'll help you create a list of engaged subscribers genuinely interested in your brand and what you have to say.

If you want to blast people with information without their upfront consent and permission, turn to traditional advertising or PPC ads—that's what they do. That's not how email works, though.

Email is a consent-based communication channel. Customers choose to receive your messages, and they can choose to stop receiving them by clicking the unsubscribe button (or, if that fails, the spam button).

Want to grow your list the right way? Here's how to make it happen:

  1. Use lead magnets: Provide valuable content or offers in exchange for email sign-ups. This could be an exclusive ebook, a webinar, discount codes, or access to exclusive content.

  2. Optimize your website: Place email sign-up forms prominently on your website. Use engaging call-to-actions (CTAs) on your homepage, blog posts, and site to encourage visitors to subscribe.

  3. Leverage social media: Promote your lead magnets on social media or use social media advertising to reach a wider audience.

  4. Use pop-ups (wisely): Well-timed and relevant pop-up forms can effectively encourage sign-ups. Offer something of value in exchange for their email.

  5. Create a loyalty program: Encourage customers to sign up for your loyalty program with their email address. This grows your list and boosts customer retention.

  6. Offer a subscription at checkout: Offer customers the option to subscribe to your emails during the checkout process (online or even in-person) for future discounts and updates.

  7. Collaborate with other brands: Co-host events or create content with brands that share your target audience but aren't direct competitors.

  8. Add email signatures: Add a subtle CTA and link to your email signature (and ask your team to do the same) to promote sign-ups for your newsletter, blog, or other subscriptions.

Remember, it's not about the size of your email list—it's about the quality of engagement. By building a list of subscribers genuinely interested in what you have to offer, you'll see far better results from your email marketing efforts.

Build (and engage) your email list with SendGrid

Want something better (and cheaper) than buying an email list? Try SendGrid. We simplify the process of creating captivating, professional emails that resonate with your audience, giving you more time to focus on your content.

Start building and engaging your email list today. Sign up for a free account with SendGrid and take the first step towards creating meaningful connections with your audience through effective email communication.


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