Prior to his tenure with SendGrid, Jim was the Vice President of Enterprise Performance Management and the General Manager of the Crystal Ball Global Business Unit of Oracle Corporation. The Crystal Ball Global Business Unit was formed in 2007 as a part of the acquisition of Hyperion Solutions. At Hyperion, Jim served as VP and General Manager. Jim had held the roles of Decisioneering's CEO, CFO and VP of Sales prior to Decisioneering's acquisition by Hyperion. Decisioneering was the maker of the Crystal Ball brand of software.