About Us

Founded in 2009, after graduating from the TechStars program, SendGrid developed an industry-disrupting, cloud-based email service to solve the challenges of reliably delivering emails on behalf of growing companies. Like many great solutions, SendGrid was born from the frustration of three engineers whose application emails didn’t get delivered, so they built an app for email deliverability. Today, SendGrid is responsible for sending billions of emails for some of the best and brightest companies in the world.

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Our Mission

We deliver customer communication that drives engagement and growth

Email is the most effective way to build and nurture customer relationships today. Companies that think strategically about email as a set of meaningful customer touchpoints—taking care to send it at the right time, with the right content, and for the right people—will yield a competitive advantage.

SendGrid’s trusted platform, tools, and expert services team make it effortless for developers and marketers to craft, segment, test, and successfully deliver all of their email, no matter the use case: purchase confirmations, password reset instructions, an upcoming sale, or a nurture campaign.

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Our Vision

The world's most-trusted communication platform

SendGrid is a leader in trusted email delivery. We send over 1B emails per day on behalf of tens of thousands of active customers to 1.7B unique email addresses around the globe. We have a deep understanding of recipient inboxes and behaviors and our vision is to enable data driven, multi-channel communications across our trusted and proven platform.

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Our Values

At SendGrid, engagement is our passion. We love our customers and are dedicated to helping them connect with their users. We spend every day nurturing our unique “4H” culture, holding ourselves to a standard worthy of our customers.

Honest

We are transparent, sharing information and feedback freely. We act with integrity, are honest with ourselves, and use data to provide the best insights.

Happy

We love what we do. It shows in the positive and constructive attitude we bring to everything we do. We know how to have a good time; life is more than work.

Humble

We exemplify a customer-first mindset across everything we do, always learning from our colleagues, partners, and customers. We are one team, focused on the “we” rather than the “I.”

Hungry

We have high expectations, and expect high performance of ourselves and of our teams. We constantly look to innovate and improve. We play to win and keep raising the bar to deliver results.