You can contact SendGrid support from the SendGrid Support Portal. Click Login & Contact Support, and then Contact Support to see your support contact options. Paying SendGrid customers have the option to contact support via phone, chat, or by submitting a ticket using our web form. All SendGrid customers have the option to submit a ticket using our web form.

Support Hours

  • Ticket support - 24/7
  • Chat support - 24/7
  • Phone support is available 7:00AM - 5:00PM MST, Monday - Friday.