Love Where You Work

SendGrid is growing really fast since launching in 2009, and we want you to be part of the awesome company we are building.

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No policies, just principles

We believe in the wisdom of the crowd where everyone has a voice. We strive to make decisions based on our principles and values.

Denver Post Award 2013 Denver Post Award 2014
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It's all about the culture

When you hire based on values and entrepreneurial spirit, you end up with a room of awesome people. It’s that simple.

Jensen
Lauren
Jovel
Silvia

"I joined SendGrid because the startup environment was always very appealing to me. And once I interviewed, I knew immediately that I wanted to work here. You’re going to work your butt off, but you’re going to love it. The culture is awesome, the management team is awesome, you are just going to have a great time."

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Made by Developers for Developers

Take a look at our Coderwall and meet some of our team members. Come help us build the next big thing. We are leading the charge, come contribute to our success.

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Benefits and Perks

Employee Happiness is in the fabric of our culture. The benefits we offer are a reflection of what matters most. You. SendGrid offers top-tier and multi-choice health insurance plans paying 80% of premiums for you and your family. We cover 100% of our Health Savings Account premiums in addition to funding it with $500 a year. There is also a Flexible Spending Account to accomodate everyones needs. Some of our favorite perks are below!

Monthly Stipends

We provide generous allowances for your cell phone, gym membership, and commuting / parking.

Stock Options

Act like an owner with generous equity.

401(k) Matching

We believe in helping you plan for retirement and like to help with it.

Free Lunch & Snacks

Enjoy lunch on us everyday you come into the office. Our office kitchens are also loaded with food!

We Invest in You

From tuition reimbursement, money for professional development, and conferences, we want you to grow.

Work/Life

Flex schedules, 3 weeks of vacation, all major holidays, unlimited sick time, personal day, parental leave, and a day off to volunteer in your community.

Our Founders

Isaacsaldana-400

Isaac Saldana

President

“I’d like co-workers to understand that the path to our goals is as important as the goals themselves.”

Timjenkins-400

Tim Jenkins

CTO

“You get to work on really challenging problems.. and there’s free beer.”

Joselopez-400

Jose Lopez

Web Architect

“We face an incredibly difficult problem to solve. Not only do we have to scale to meet our customers demands but also be a reliable solution.”

Office Location

Denver, CO

Enjoy working in the heart of LoDo, in Larimer Square. Like food? You’ll enjoy the Market every day for lunch on us.

Office Location

Boulder, CO

Start each morning inspired by the grandness of the FlatIrons, the energy of an emerging startup hotbed, and the place where SendGrid was born.

Office Location

Orange County, CA

A hop and skip from the happiest place on earth and the beautiful beaches of Southern California. We'll get your gas, food, and gym fees so you can be one of the happiest people at work.

Office Location

Redwood City, CA

Nestled in downtown Redwood City and a short walk from the train, a midwestern startup joins the heart of where it all started.

Current Opportunities

Engineering

The SendGrid Quality Engineering team has end-to-end responsibility for the SendGrid email delivery pipeline. Each individual delivery team works closely with the Product Manager, Scrum Master and Head of Sales to evolve existing sites, services and products and deliver new ones using Agile methodologies.

The major areas of focus for this team include:

  • Development of consumer and customer products
  • Development of web applications, APIs, services and other technology
  • Continuous deployment of quality software
  • Security and support of production applications and systems

As an Associate Software Engineer in Test you will be responsible for ensuring that software and application changes produced meets the user’s requirements, are bug free and do not affect the production environment adversely.

In this role you will also require liaising with Developers, System Administrators, Project Managers and Product Owners to flesh out new requirements along with providing meaningful inputs to improve the overall software quality of our products.

You will be working with a small team to deliver software in accordance with the timelines with highest possible quality. We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all the things you'll do

What You'll Do

Quality Analysis

  • Analyze specifications provided by the Product Owners to develop test cases and plans
  • Ensure released software products are defect free
  • Provide feedback on the process to ensure continual improvement of the process
  • Participate in the Agile Quality Assurance Practice
  • Create automated acceptance tests for stories as required
  • Conduct tasks within agreed time frames

Communication

  • Communicate effectively in daily standup meetings
  • Communicate effectively in weekly planning meetings
  • Communicate effectively in cross departmental stakeholder meetings
  • Participate in performance and evaluation reviews

About You

Personal Attributes

  • Work in or be flexible to work in an agile and fast paced environment
  • Be passionate about the email delivery industry
  • Confident in both formal and informal settings with the ability to relate to individuals across all levels of the organization
  • Share experience and knowledge with colleagues, enabling others to learn and grow
  • Have an inquisitive and quality-centric nature, and be willing to stand up and ask questions as required
  • Provide assistance and support to team members
  • Be approachable and willing to collaborate with others where necessary
  • Embrace change, and responsibility

Skills

  • Strong analytical, problem solving, and debugging skills
  • Time management and prioritization and have the ability to work unsupervised or with minimal guidance
  • Have varied automated tools experience and the desire and aptitude to continually learn and develop their skills

Qualifications & Experience

  • Good experience in working with complex software systems in a Unix/Linux environment.
  • Good knowledge of scripting languages (such as Perl, Python, PHP and or Ruby)
  • Automated testing frameworks (such as Lettuce, Cucumber rSpec), testing tools (such as Selenium) is a plus
  • Good understanding of Agile software development
  • Proficient in working with databases such as MySQL and ability to write basic to complex SQL queries.
  • Understanding of GitHub
  • Understanding of Continuous Delivery models using tools like Jenkins/Bamboo
  • A Bachelors degree or higher in Computer Science or related discipline

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

 

Apply Now
Data Center Operations Engineer

Boulder, Denver, Orange, Redwood City

SendGrid is looking for a talented and passionate individual to help manage our world-class SaaS email delivery infrastructure. They will be instrumental in helping grow our data center infrastructure to keep pace with its controlled yet considerable growth.  As a Data Center Operations Engineer you will play a key role in ensuring SendGrid IT's core infrastructure effectively meets the demands of our client base.  This position includes duties in the areas of enterprise systems design, deployment, maintenance, support, and scaling.  Data Center Operations Engineers are required to work both at our offices and at data center locations in Las Vegas and Chicago as required.

What You’ll Do

  • Take personal responsibility for the availability and reliability of our data center infrastructure
  • Use configuration management tools to automate SendGrid infrastructure intake and provisioning
  • Identify key system metrics and ensure adequate monitoring coverage for new and existing services
  • Work on our server image configurations, collaborating with core server engineers to optimize for task performance, reliability, failover and scale
  • We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all the things you'll do

About You

  • You have the passion to "do data center infrastructure right"
  • A minimum of 3 years of Linux system administration experience
  • A minimum of 2 years experience using configuration management tools (Chef, Puppet, Ansible, etc)
  • A minimum of 2 years experience maintaining large-scale, multi-data center infrastructure deployments
  • Experience racking, cabling, installing and maintaining servers, switches, firewalls, PDUs and other data center equipment
  • Experience with virtualization systems: KVM, QEMU, etc.
  • Strong familiarity with TCP/IP networking with experience in BGP-based environments preferred
  • Very strong organizational skills with an eye for detail
  • Computer Science / Engineering degree or equivalent experience
  • A distributed systems foundation and a service-oriented mindset
  • You've "carried the pager" before (ideally at both a startup and a large infrastructure provider) & have first-hand experience with what happens when infrastructure / tools fail
  • You work well independently and are motivated by making and meeting commitments
  • You have great communication skills
  • You are able to travel between 50-70% of the time
  • You are able to lift up to 60lbs

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now

SendGrid is looking for a talented and passionate individual to help manage our world-class SaaS email delivery infrastructure. This individual will be part of a team that ensures the reliability and performance of a large and diverse tech stack. They will be providing critical systems response capabilities during the night (9PM to 7AM 4 days per week). Additionally, this individual will work on critical path operations projects.

What You’ll Do

  • Take personal responsibility for the availability and reliability of our service
  • Use configuration management tools to interact with and manage SendGrid infrastructure
  • Identify key system metrics and ensure adequate monitoring coverage for new and existing services, leveraging lessons learned while providing front-line response
  • Support our existing production systems while also finding ways to improve it
  • Work on our server image configurations, collaborating with other engineers to optimize for task performance, reliability, failover and scale
  • We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all the things you'll do

About You

  • You have the passion to "do server management infrastructure right"
  • A minimum of 5 years of Linux system administration experience
  • A minimum of 2 years experience using configuration management tools (Chef, Puppet, Ansible, etc)
  • A minimum of 2 years experience monitoring large-scale deployments (Sensu, Nagios, Graphite, OpenTSDB, etc)
  • Familiarity supporting at least two of the following: Ruby, Go, Perl, Python
  • Experience with virtualization systems: KVM, QEMU, etc.
  • Strong familiarity with the SMTP protocol
  • Computer Science / Engineering degree or equivalent experience
  • A distributed systems foundation and a service-oriented mindset
  • You've "carried the pager" before (ideally at both a startup and a large infrastructure provider) & have first-hand experience with what happens when infrastructure / tools fail
  • You are a self-starter who works well independently and in off-hours
  • You have great communication skills with the ability to work asynchronously with a large team
  • You’ve worked in colo-based SaaS environments with more than 100 servers
  • You read up on and experiment with new technologies because it’s in your nature, not because it’s a job requirement
  • You don’t just learn how things work, you learn why

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now

We hire people with a wide range of technical skills and expertise who are interested in solving large-scale development problems, like how to deliver billions of transactional emails per month in a secure and scalable way.

SendGrid’s Manager of Infrastructure Engineering will be a dynamic and inspiring technical operations leader with a passion for managing, mentorship, and influential leadership. The Manager of Infrastructure Engineering will grow and lead our talented team of Infrastructure Engineers, facilitate Agile methodologies and own, review and manage sprint planning in collaboration with executive staff and product management. You will also manage systems procurement and installation, as well as closely managing systems capacity. Your primary responsibilities will be to hire great people, mentor through regular feedback, and lead the team to consistently deliver, but you should also be able to dig in and solve hard technical problems and provide some technical guidance. To succeed in this role, you will have a passion for Agile and DevOps practices, fostering a culture of collaboration and innovation, and possess a strong background in the SaaS or PaaS space running in global physical data center environments. Ultimately your job is to ensure we have the reliability and capacity to support and scale a rapidly growing business.

SendGrid’s Infrastructure Engineering Team is responsible for building, maintaining, and scaling the network, storage, servers and data centers that serve as the bedrock of our services. Reliability, availability and performance are our mission, and we take great pride in providing world-class operations expertise at scale.

What You’ll Do

  • Successfully recruit, manage, motivate and mentor members of the core operations organization
  • Manage the procurement, installation and tracking of servers, network devices, appliances and other SendGrid infrastructure
  • Organize the team around making and meeting infrastructure commitments as well as proactively identifying areas where future capacity will be needed
  • Work closely with finance and the executive team to ensure we’re investing wisely in infrastructure
  • Collaborate with the software engineering, product, sales, and other operational teams to deliver high availability and rapid response
  • Build and manage operational and systems architecture to meet the future needs of our customers taking into consideration current and future technical standards
  • Ensure a high level of quality in SendGrid’s core infrastructure and operational processes
  • Continuously look for ways to improve the operations organization to increase throughput, improve quality, and continuously improve processes
  • Lead the core operations team utilizing Agile and DevOps methodologies, serving as Agile coach and Product Owner
  • Ensure your teams’ goals are aligned with company and keep them on track
  • Apply engineering best practices to operations and infrastructure management through design, development, testing, configuration reviews, and deployment of systems and components
  • Be the voice of the team within the business and communicate the company vision and goals back to the team
  • Provide inspirational thought leadership to the team in the areas of operations, DevOps and Agile best practices, industry direction and innovation
  • Collaborate with product management to ensure capacity alignment with our larger goals.  Successfully translate those requirements for our engineers so that they can deliver.
  • Nurture SendGrid/Engineering culture
  • Develop people within your teams towards career progression goals
  • We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all the things you'll do

About You

  • BS in Computer Science, Engineering or other technical discipline
  • 5+ years of experience in a Technical Operations leadership role
  • 5+ years of management of technical teams of at least 6-10
  • Success at participating in cross-functional operations or DevOps teams; naturally collaborative but decisive when needed
  • Track record in building and sustaining high-performance teams
  • Ability to manage multiple projects, teams and schedules in a rapid-growth environment, to coordinate successful/timely releases and achieve quality objectives
  • Excellent written and oral communication skills
  • Humble servant leader with stellar people-management and conflict-resolution skills
  • SaaS product experience
  • Agile champion (ideally Certified Scrum Master or Certified Product Owner)
  • Ability to articulate ideas to technical and non-technical audiences
  • Superior analytical, evaluative, and problem-solving abilities

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now

We hire people with a wide range of technical skills and expertise who are interested in solving large-scale development problems, like how to deliver billions of transactional emails per month in a secure and scalable way.

SendGrid’s Manager of Software Engineering will be a dynamic and inspiring software product development leader with a passion for managing, mentorship, and influential leadership.  The Manager of Software Engineering will grow and lead our talented engineering team, facilitate Agile methodologies and own, review and manage sprint planning in collaboration with executive staff and product management. Your primary responsibilities will be to hire great people, mentor through regular feedback, and lead the team to consistently deliver, but you should also be able to dig in and solve hard technical problems and provide deep technical guidance. To succeed in this role, you will have a passion for Agile software development, fostering a culture of collaboration and innovation, and possess a strong background in the SaaS or PaaS space. Ultimately your job is to ensure we rapidly ship high quality software to support our scaling and growing business.

This Denver based role will focus on SendGrid’s next generation of marketing applications and tools.  A successful candidate will love making complicated workflows seem remarkably easy and appealing to people who are not developers by trade.  This is a full stack position, meaning a balance between frontend and backend technologies will be critical.

What You’ll Do

  • Successfully recruit, manage, motivate and mentor members of the software engineering organization
  • Collaborate with the product, sales, and ops organizations to deliver innovative, reliable products that delight our customers
  • Build and manage software system applications and architecture to meet the future needs of our customers taking into consideration current and future technical standards
  • Ensure a high level of quality in SendGrid’s software products
  • Continuously look for ways to improve the engineering organization to increase throughput, improve quality, and continuously improve processes
  • Lead our product delivery teams through vision definition, dependency planning and tracking,  strategic planning, impediment removal, training and coaching
  • Ensure your team’s goals are aligned with company and keep them on track
  • Apply best practices to lead development teams through design, development, testing, code reviews, and deployment of features and components
  • Be the voice of the team within the business and communicate the company vision and goals back to the team
  • Provide inspirational thought leadership to the team in the areas of software development best practices, industry direction and innovation
  • Collaborate with product management to ensure a deep understanding of requirements and how they map to our larger goals.  Successfully translate those requirements for our engineers so that they can deliver
  • Nurture SendGrid/Engineering culture
  • Develop people within your teams towards career progression goals
  • We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all the things you'll do

About You

  • BS in Computer Science, Engineering or other technical discipline
  • 5+ years of software development of large distributed production systems
  • 5+ years of engineering management of teams of at least 6-10
  • Previous experience with email marketing applications
  • Strong working knowledge of various web application frameworks and templating engines
  • Experience with web testing methodologies and frameworks
  • Experience with search technologies and nosql datastores  
  • Success at participating in cross-functional development teams; naturally collaborative but decisive when needed
  • Track record in building and sustaining high-performance teams
  • Ability to manage multiple projects, teams and schedules in a rapid-growth environment, to coordinate successful/timely releases and achieve quality objectives
  • Excellent written and oral communication skills
  • Humble servant leader with stellar people-management and conflict-resolution skills
  • SaaS product experience
  • Agile champion (ideally Certified Scrum Master or Certified Product Owner)
  • Ability to articulate ideas to technical and non-technical audiences
  • Superior analytical, evaluative, and problem-solving abilities

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now
Software Engineer - Platform

Boulder, Denver, Orange, Redwood City

We hire people with a wide range of technical skills and expertise who are interested in solving large-scale development problems, like how to deliver billions of transactional emails per month in a secure and scalable way.

We are building an Internal Platform Team to drive SendGrid’s evolution to the next level of technological sophistication.  This team’s primary objectives are all rooted in the need to give SendGrid the ability to scale to extreme volumes.  You will be supporting high-volume data pipelining, providing a scalable and fault-tolerant platform that enables the email sending engine, and supporting the core network services which all SendGrid products are built on.  Your team will focus on developing and maintaining multi-datacenter managed systems for the flow, processing, and storage of massive amounts of data.   You will develop scalability and reliability strategies for handling a large user base and billions of messages per day.

What You’ll Do

Your goal is to improve the way we do things, not just keep up with the things we need to do. As a member of the Internal Platform team, you will be part of a small, versatile and passionate group empowered to push the state of the art in SendGrid’s platform forward. This will include, but is not limited to:

  • Help create an environment that fosters excellence in engineering and personal growth for members of your team
  • Provide solutions that help scale infrastructure and operations needs
  • Focus on system manageability and configuration, failure conditions, and high availability
  • Build/enhance real time data ingestion to support billions of events per day
  • Enhance architecture to efficiently and reliably handle large messages and large workloads at scale of billions of messages per day
  • Make a BIG impact by coding daily and leading from the front to realize design goals.
  • Work with the tech lead to provide short turnaround times and ensure the team is developing and maintaining a high quality code base
  • Work with product owners and project managers to maintain an effective agile development team
  • Actively work with teams across the Engineering department to develop and implement data architecture, interprocess communication, and other core elements that enable delivery teams to provide scalable and reliable features

About You

  • 3-6 years experience in software development
  • Strong knowledge of system software architecture of large distributed systems
  • Experience in common data processing architectures such as Lambda Architecture
  • Experience in live production systems
  • A solid foundation in computer science, with strong competencies in data structures, algorithms, software design and architecture, and OO design
  • Have a vast knowledge of software design patterns, testing methodologies, open source projects and frameworks.
  • Ability to take ownership of projects as point of contact and ensure follow through on stakeholder needs
  • Success at participating in cross-functional development teams; naturally collaborative but decisive when needed
  • Ability to articulate ideas to technical and non-technical audiences
  • Superior analytical, evaluative, and problem-solving abilities
  • Self motivated, works well without supervision, sees commitments through completion
  • Knowledge of Linux is required

Bonus Points

  • Experience designing and implementing eventually consistent storage or other form of data conflict resolution strategy
  • Knowledge of and experience implementing various network protocols
  • Security and cryptography
  • Golang knowledge
  • Chef or other deployment automation framework
  • Vagrant

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now
Sr. DevOps Engineer

Orange, Redwood City

SendGrid is looking for a talented and passionate individual to help manage our world-class SaaS email delivery infrastructure. This individual will be part of a team that ensures the reliability and performance of a large and diverse tech stack. They will directly engage with development teams to provide Ops-relevant advice and feedback, and serve as an information conduit back to other DevOps team members. Additionally, this individual will continually improve the velocity of our deployment pipeline through automation and monitoring.

What You’ll Do

  • Take personal responsibility for the availability and reliability of our service
  • Use configuration management tools to automate SendGrid infrastructure
  • Identify key system metrics and ensure adequate monitoring coverage for new and existing services
  • Write maintainable code with extensive test coverage
  • Work on our server image configurations, collaborating with core server engineers to optimize for task performance, reliability, failover and scale
  • We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all the things you'll do

About You

  • You have the passion to "do server management infrastructure right"
  • You read up on and experiment with new technologies because it’s in your nature, not because it’s a job requirement
  • A minimum of 5 years of Linux system administration experience
  • A minimum of 2 years experience using configuration management tools (Chef, Puppet, Ansible, etc)
  • A minimum of 2 years experience monitoring large-scale deployments (Sensu, Nagios, Graphite, OpenTSDB, etc)
  • Experience with at least two of the following: Ruby, Perl, Python, Go (a lot of our current code is Ruby but we use whatever tool is best for the job at hand)
  • Strong familiarity with the SMTP protocol
  • Computer Science / Engineering degree or equivalent experience
  • A distributed systems foundation and a service-oriented mindset
  • You've "carried the pager" before (ideally at both a startup and a large infrastructure provider) & have first-hand experience with what happens when infrastructure / tools fail
  • You are a prolific coder who works well independently
  • You have great communication skills
  • Experience with virtualization systems: KVM, QEMU, etc.

Bonus Points

  • You’ve written software tools to manage 1000+ servers
  • You are conversant in the pros and cons of different clouds: Softlayer, Rackspace, etc
  • You’ve made a substantial contribution to a widely used open source project
  • You don’t just learn how things work, you learn why
  • You have formal training in computer science

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now
Sr. Software Engineer - Platform

Boulder, Denver, Orange, Redwood City

We hire people with a wide range of technical skills and expertise who are interested in solving large-scale development problems, like how to deliver billions of transactional emails per month in a secure and scalable way.

We are building an Internal Platform Team to drive SendGrid’s evolution to the next level of technological sophistication.  This team’s primary objectives are all rooted in the need to give SendGrid the ability to scale to extreme volumes.  You will be supporting high-volume data pipelining, providing a scalable and fault-tolerant platform that enables the email sending engine, and supporting the core network services which all SendGrid products are built on.  Your team will focus on developing and maintaining multi-datacenter managed systems for the flow, processing, and storage of massive amounts of data.   You will develop scalability and reliability strategies for handling a large user base and billions of messages per day.

What You’ll Do

Your goal is to improve the way we do things, not just keep up with the things we need to do. As a member of the Internal Platform team, you will be part of a small, versatile and passionate group empowered to push the state of the art in SendGrid’s platform forward. This will include, but is not limited to:

  • Help create an environment that fosters excellence in engineering and personal growth for members of your team
  • Provide solutions that help scale infrastructure and operations needs
  • Focus on system manageability and configuration, failure conditions, and high availability
  • Build/enhance real time data ingestion to support billions of events per day
  • Enhance architecture to efficiently and reliably handle large messages and large workloads at scale of billions of messages per day
  • Make a BIG impact by coding daily and leading from the front to realize design goals.
  • Work with the tech lead to provide short turnaround times and ensure the team is developing and maintaining a high quality code base
  • Work with product owners and project managers to maintain an effective agile development team
  • Actively work with teams across the Engineering department to develop and implement data architecture, interprocess communication, and other core elements that enable delivery teams to provide scalable and reliable features

About You

  • 6-9 years experience in software development
  • Experience implementing complex software in the Go programming language.
  • Strong knowledge of system software architecture of large distributed systems
  • Experience in common data processing architectures such as Lambda Architecture
  • Experience in live production systems
  • A solid foundation in computer science, with strong competencies in data structures, algorithms, software design and architecture, and OO design
  • Have a vast knowledge of software design patterns, testing methodologies, open source projects and frameworks.
  • Ability to take ownership of projects as point of contact and ensure follow through on stakeholder needs
  • Success at participating in cross-functional development teams; naturally collaborative but decisive when needed
  • Ability to articulate ideas to technical and non-technical audiences
  • Superior analytical, evaluative, and problem-solving abilities
  • Self motivated, works well without supervision, sees commitments through completion
  • Knowledge of Linux is required

Bonus Points

  • Experience designing and implementing eventually consistent storage or other form of data conflict resolution strategy
  • Knowledge of and experience implementing various network protocols
  • Security and cryptography
  • Chef or other deployment automation framework
  • Vagrant

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now

The SendGrid Quality Engineering team has end-to-end responsibility for the SendGrid email delivery pipeline and the SendGrid.com portals/apps/services. Each individual delivery team works closely with the Product Manager, Engineering Manager and Operations to evolve existing sites, services and products and deliver new ones using our ScrumBan Agile methodology.

The major areas of focus for this team include:

  • Development of consumer and customer products
  • Development of web applications, APIs, services and other technology
  • Continuous deployment of quality software
  • Security and support of production applications and systems

As a Sr. Software Engineer in Test you will be responsible for ensuring that software and application changes produced meets the user’s requirements, are bug free and do not affect the production environment adversely.

In this role you will also require liaising with Developers, other Software Engineers in Test, Technical Project Managers and Product Owners to flesh out new requirements along with providing meaningful inputs to improve the overall software quality of our products.

You will be working with a small team to deliver software in accordance with the timelines with highest possible quality. We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all the things you'll do

What You’ll Do

  • Lead and influence technical direction on infrastructure and process at the team level and above
  • Create detailed test plans, release plan
  • Maintain the consistency and quality of the automated testing source code
  • Apply concepts from a variety of technical areas to ones own work
  • Represent Sendgrid at external events like conferences and meet-ups
  • Recommend and champion improvements to our software and product development process.
  • Discern and identify hidden requirements during design and implementation
  • Drives improvements in code quality within the team

     About You

  • Solid experience in 2 or more programming languages
  • General skill level of proficient and expert across a diverse set of technologies
  • Comfortable operating across many functional domains (Email, frontend, backend, etc)
  • Strong analytical, problem solving, and debugging skills
  • Time management and prioritization and have the ability to work unsupervised or with minimal guidance
  • Have varied automated tools experience and the desire and aptitude to continually learn and develop their skills
  • Strong experience in working with complex software systems in a Unix/Linux environment.
  • Strong knowledge of scripting languages (such as Python, Java or Ruby)
  • Automated testing frameworks (such as Lettuce, Cucumber rSpec), testing tools (such as Selenium) is a must
  • Good understanding of Agile software development like SCRUM or Kanban
  • Proficient in working with databases such as MySQL and ability to write basic to complex SQL queries
  • Understanding of GitHub
  • Understanding of Continuous Delivery models using tools like Jenkins, Bamboo or Travis CI
  • A Bachelor's degree in Computer Science or related discipline, or equivalent experience
  • Typically 6 or more years of progressive software testing experience in multiple teams, technologies and domains

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now

The SendGrid Quality Engineering team has end-to-end responsibility for the SendGrid email delivery pipeline and the SendGrid.com portals/apps/services. Each individual delivery team works closely with the Product Manager, Engineering Manager and Operations to evolve existing sites, services and products and deliver new ones using our ScrumBan Agile methodology.

The major areas of focus for this team include:

  • Development of consumer and customer products
  • Development of web applications, APIs, services and other technology
  • Continuous deployment of quality software
  • Security and support of production applications and systems

As a Sr. Software Engineer in Test you will be responsible for ensuring that software and application changes produced meets the user’s requirements, are bug free and do not affect the production environment adversely.

In this role you will also be liaising with Developers, other Software Engineers in Test, Technical Project Managers and Product Owners to flesh out new requirements along with providing meaningful inputs to improve the overall software quality of our products.

You will be working with a small team to deliver software in accordance with the timelines with highest possible quality. 

What You’ll Do

  • Lead and influence technical direction on infrastructure and process at the team level and above
  • Create detailed test plans, release plan
  • Maintain the consistency and quality of the automated testing source code
  • Apply concepts from a variety of technical areas to ones own work
  • Represent Sendgrid at external events like conferences and meet-ups
  • Recommend and champion improvements to our software and product development process.
  • Discern and identify hidden requirements during design and implementation
  • Drives improvements in code quality within the team

About You

  • Solid experience in 2 or more programming languages
  • General skill level of proficient and expert across a diverse set of technologies
  • Comfortable operating across many functional domains (Email, frontend, backend, etc)
  • Strong analytical, problem solving, and debugging skills
  • Time management and prioritization and have the ability to work unsupervised or with minimal guidance
  • Have varied automated tools experience and the desire and aptitude to continually learn and develop their skills
  • Strong experience in working with complex software systems in a Unix/Linux environment.
  • Strong knowledge of scripting languages (such as Python, Java or Ruby)
  • Automated testing frameworks (such as Lettuce, Cucumber rSpec), testing tools (such as Selenium) is a must
  • Good understanding of Agile software development like SCRUM or Kanban
  • Proficient in working with databases such as MySQL and ability to write basic to complex SQL queries.
  • Understanding of GitHub
  • Understanding of Continuous Delivery models using tools like Jenkins, Bamboo or Travis CI
  • A Bachelor's degree or higher in Computer Science or related discipline
  • Typically 6 to 12 years of progressive software testing experience in multiple teams, technologies and domains
  • We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all of the things you'll do

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now

Product

Sr. Product Manager - Pricing

Boulder, Denver, Orange, Redwood City

Are you a pricing guru?  Are you able to apply deep analytical thinking to strategic problems?  Are you looking for a situation where you can help drive the next phase of an exciting company’s growth?  If so, read on.

About You

You have 5+ years of experience in Investment Banking, Management Consulting, or Product Management, preferably with significant pricing experience and an MBA.

Your Capabilities

Customer Focused – You seek to “get out of the building”.  You thrive in front of customers, partners, and analysts and use every external interaction to help inform your product decisions.  You seek deep understanding of the market and are adept at identifying adjacent market opportunities.

Strategic – You are able to absorb multiple internal and external inputs and use that information to define product strategy and prioritize your projects.  You are able to make difficult decisions based on data and analysis.

Git ‘er Done – You are comfortable sifting through piles of data, building data models, and spotting trends.  You are able to focus on your most important projects and get them done on time, with high quality.

Cross Functional Leader - You communicate clearly and crisply.  You can organize cross-functional teams to make difficult decisions and rally the Product delivery teams to implement pricing & packaging changes.

What You’ll Do

  • Drive SendGrid’s pricing & packaging across our portfolio of products & services as we move from a single product to multi-product company
  • Lead pricing & packaging related analysis projects & decision making
  • Own and manage the systems and data sources for product usage tracking
  • Work cross-functionally to ensure pricing & packaging changes are implemented within the product and rolled out across field teams
  • We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all the things you'll do

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now

SendGrid is looking for a passionate, talented designer with several years of experience to join our UI/UX team. We offer everything you could want for a creative individual... a great product, incredible culture, beautiful Thunderbolt monitors, customer-focus, and engaging design problems.

You won't ideate or design in a silo here. You will work in close collaboration with other designers, product management, engineering and business teams to create and validate elegant customer-focused designs that provide customers with a superior user experience.

The ideal candidate will exhibit a natural passion and capacity to advocate on behalf of our customers, and will possess an innate sense for providing polished and simple interfaces that minimize complexity and provide easy access to a broad feature set.

We are thrilled to meet you and can't wait for you to join us in all the exciting things we are building.

What You'll Do

  • Work hand-in-hand with product management to create flow diagrams, journey maps, and lo-fi wireframes to quickly prototype ideas, and to make sure the design meets our business and customer requirements
  • Design detailed, pixel-perfect user interfaces for SendGrid's products
  • Be an advocate for the SendGrid Customer
  • Follow and advance SendGrid's design principles and brand guidelines
  • Design with data - gather research to make sure the design is truly solving a problem (the right problem)
  • Be available to work closely with our Engineers to make sure we are creating the best possible user experience that can be implemented successfully.
  • We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all of the things you'll do

About You

  • You have 5-10 years working in a UX role
  • You hold a degree in HCI, Human Factors, or Information Management
  • You can communicate and present your design concepts clearly
  • You know how to bring a concept effectively from idea to customers’ hands, applying the right techniques for the right stage of the design lifecycle
  • You are passionate about working with and deeply understanding customers and sharing those learnings with others in a consumable format
  • You are excellent at focusing and prioritizing your work to deliver high value solutions to customers quickly, targeting clearly defined customer problems or market opportunities
  • You have a great portfolio showcasing your process and impeccable interaction design skills (send us your Dribbble account too if you can)
  • You show strong understanding of design tools such as Sketch, OmniGraffle, Photoshop, Illustrator and HTML/CSS
  • You have a desire to mentor and contribute to the team’s overall process and skills

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now

Revenue

SendGrid is seeking a Revenue Operations Analyst. In this critical role, he/she will be responsible for supporting the implementation of Revenue Operations processes, policies and procedures. This will consist mainly of working closely with the Sales and Account Management teams to assist with deal support for new and expansion business, including pricing and deal structure. It will also include order management, data modeling and analysis and process support.

What You’ll Do

  • Serve as a liaison between the sales rep or account manager and Finance, Accounting and Legal to execute deal support documentation
  • Ability to recommend the best course of action for complex pricing situations
  • Contracts and Terms of Service preparation in coordination with Legal
  • Quote preparation in coordination with the Revenue team and Finance
  • Deal data review and opportunity order processing for closed deals
  • Own data quality projects and maintaining clean sales pipeline reports
  • Own and improve quality results by following sales processes; recommend improvements to the processes and policies
  • Complete vendor/supplier form completion as we receive forms from prospects and customers
  • Evaluate and complete RFPs and vendor/supplier forms for prospects and customers
  • Maintains and improves quality results by following sales processes; recommend improvements to the processes and policies
  • Support opportunity processes, including quotes and Terms of Service amendments
  • Support on-boarding and continuing education training on order desk processes, policies and tools for Revenue team members
  • Manage ad hoc projects that are often data intensive and require comfort with numbers to make decisions
  • Use intuition and experience to evaluate and resolve operational issues on the fly

About You

  • Initiative: Take independent action to proactively identify roadblocks to solve problems, and to learn new ways of completing tasks more effectively
  • Attention to Detail: Use documentation to check work and validate data prior to submission and have a keen eye to detail regarding the nature of the project and information submitted
  • Flexibility: Manage multiple project simultaneously and adjust priorities quickly when expectations change
  • Problem Solving: Research key information to validate data and processes and make decisions or proactively propose solutions to problems based on the findings
  • Time Management: Manage priorities for all projects to ensure timely, yet thorough completion and adjust time allocations to accommodate for shifting priorities
  • Analytical Ability: Use analytical reasoning skills to logically and appropriately apply data to validate business problems
  • Interest in Learning: Ability to quickly absorb new processes and tasks and to synthesize and relate new information learned to other known information
  • Service & Rapport: Establish and maintain relationships with key management stakeholders, and collaborate with fellow Revenue team members to build trust and provide excellent support
  • Project Management: Develop and lead projects and requests from inception to successful conclusion and effectively inform stakeholders of status updates and progress on key projects
  • Confidentiality: Understands the nature of confidential information and does not share information with others who should not be privy to the information.

Qualifications

  • Completed a degree an undergraduate or graduate program, with preference to Business, Marketing, or Finance; MBA preferred
  • 4-8+ years in demand generation, account management, sales or business operations
  • Excellent skills with Microsoft Office Excel and experience with data analysis is required
  • Excellent professional communication skills both verbal and written is required
  • SalesForce or similar CRM or demand generation tools experience is strongly preferred
  • Strong technical understanding of Internet / cloud software is strongly preferred
  • Team player; experience working across functions to deliver results
  • Proactive, creative and entrepreneurial problem-solver
  • We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all the things you'll do

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now

SendGrid is looking for a highly motivated sales development representative to support our senior and strategic account executives. Our ideal candidate is a team player and can think outside of the box. Creativity & strategic thinking are huge plus. Open to change and excited to be a part of a growing, scaling company.

What You'll Do

  • Support strategic & senior sales reps on outbound efforts and strategies
  • Effectively research, conduct needs analysis & set appointments for sales reps
  • Attend calls with prospects; handle the hand-off/introduction to the sales rep
  • Attain and exceed all sales goals by setting appointments with qualified leads through phone calls, emails, LinkedIn and other methods
  • Accurately enter, update, and maintain prospect information in SalesForce.com
  • Attend sales and product training and develop proficiency in SendGrid, as well as a basic understanding of the cloud based email infrastructure industry
  • We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all the things you'll do

About You

  • Preferred 1 year related experience in sales/lead generation
  • Prior experience in new business generation through cold calling strongly preferred
  • Flexible and adapts to change easily
  • Ability to quickly develop relationship and establish credibility through consultative needs based conversation
  • Ability to think on your feet to creatively solve our customer business needs
  • Exceptional and persuasive communication skills, both verbal and written
  • Demonstrated ability to work well in a fast paced, team environment
  • Must be comfortable meeting and exceeding monthly quotas and handling rejections
  • Must have a positive attitude, confident, and desire to be the best
  • Experience with SalesForce.com is preferred
  • 4- year college degree is highly preferred

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now

The Sr. Account Executive role at SendGrid is pivotal to the success of the organization. You will be responsible for managing a pipeline of outbound leads, consulting prospects on how to best leverage SendGrid’s product, and closing new business to drive recurring revenue for SendGrid. Ideally you are ambitious and seek a fast-paced, challenging work environment, and possess the desire to contribute to the growth of a company that is changing an industry.

What You’ll Do

  • Meet or exceed monthly sales goals
  • Create a sales pipeline via outbound efforts
  • Leverage strong outbound skills to proactively manage deals through the pipeline, from prospecting to close
  • Utilize Salesforce.com to manage day-to-day activity, record communications and meetings with prospects, and enable accurate pipeline reports and forecasts
  • Be a SendGrid subject matter expert: Fully understand the use cases of our customers, the competitive landscape, and how SendGrid provides business value to customers
  • Communicate SendGrid’s vision and solution through product demos and a consultative selling approach   
  • Cultivate a team mentality and participate in team sales efforts
  • We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all the things you'll do

About You

  • 4+ years of outbound sales experience for a SaaS software company or email service provider, with a track record of progression and results
  • Experience developing and executing tactical sales plans and account objectives
  • Self-starter with a passion for building relationships and consultative selling
  • Excellent communication and presentation skills, both written and oral
  • Ability to work effectively in a dynamic, fast-paced environment
  • Impeccable time management skills
  • Salesforce.com experience a plus
  • 4 year college degree preferred

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now

The Sr. Expansion Account Executive role at SendGrid is pivotal to the success of the organization. You will be responsible for driving adoption of new SendGrid products and services within our existing customer base. Ideally you are ambitious and seek a fast-paced, challenging work environment, and possess the desire to contribute to the growth of a company that is changing an industry.

What You’ll Do

  • Meet or exceed monthly sales goals
  • Partner with our Customer Success and Technical Account Manager teams to identify existing customer expansion prospects and build a robust pipeline of new revenue
  • Work closely with our Customer Success and Technical Account Manager teams to understand the organizational structure, messaging/marketing strategy, and life-to-date SendGrid experience of prospect accounts
  • Proactively manage expansion deals through the pipeline, from prospecting to close
  • Utilize Salesforce.com to manage day-to-day activity, record communications and meetings with prospects and customers, and enable accurate pipeline reports and forecasts
  • Be a SendGrid subject matter expert: Fully understand the use cases of our customers, the competitive landscape, and how SendGrid provides business value to customers
  • Communicate SendGrid’s vision and solution through product demos and a consultative selling approach
  • Cultivate a team mentality and participate in team sales efforts
  • We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all the things you'll do

About You

  • 4+ years of outbound sales experience, for a SaaS software company or email service provider, with a track record of progression and results
  • Experience developing and executing tactical sales plans and account objectives
  • Self-starter with a passion for building relationships and consultative selling
  • Excellent communication and presentation skills, both written and oral
  • Ability to work effectively in a dynamic, fast-paced team environment
  • Impeccable time management skills
  • Salesforce.com experience a plus
  • 4 year college degree preferred

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now

SendGrid seeks an experienced outside Strategic Account Executive to create, build, and close sales for SendGrid’s email platform to drive recurring revenue. You will be responsible for building relationships with prospects, developing a pipeline of business, managing the entire sales cycle from lead generation to close, and contributing to strategic direction and execution of SendGrid’s overall sales efforts.

What You’ll Do

  • Create and drive revenue from a list of named accounts
  • Generate new business opportunities and leads through professional networking, conferences, and industry events
  • Meet and exceed all revenue goals
  • Develop a strategic plan to achieve revenue goals
  • Utilize SalesForce.com to manage day-to-day activity and strategically plan engagement with prospects and customers
  • Collaborate cross-functionally (Revenue Operations, Product, Engineering, Legal, Finance, Customer Success, etc.) to deliver viable proposals and solutions to customers
  • We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all of the things you'll do

About You

  • 4 to 5 years of enterprise sales experience for a SaaS software company or email service provider
  • A track record of performance excellence, meeting and exceeding targets and objectives
  • Experience developing and executing tactical sales plans and account objectives
  • Self-starter with a passion for strategic relationships and consultative sales
  • Excellent communication and presentation skills, both written and oral
  • Ability to work effectively in a dynamic, fast-paced environment
  • Impeccable time management skills
  • Hungry, Honest, Humble, and Happy
  • BA/BS degree preferred
  • Ability to travel up to 50%

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now

Delivery

The Email Delivery Consultant gives our customers the tools and assistance needed to improve their email deliverability. You will identify and analyze delivery issues while educating customers on email best practices to help prevent further occurrences. You will be mastering your skill set with an in depth understanding of all SendGrid products, email delivery best practices and email infrastructure.

What You’ll Do

  • Provide deliverability support and best practice education, as needed, to our customers and internally to our customer facing teams
  • Consult with customers and provide guidance on delivery topics including email authentication, abuse complaints, send strategy, segmentation, IP allocation, warm-up, reputation monitoring and integration with the SendGrid platform
  • Monitor customers’ performance using internal metrics and 3rd-party delivery tools
  • Work with Sales and Customer Success to vet new and upgrading customers
  • Work with Delivery Manager and Sr. Consultants to identify and support billable Delivery Services
  • Manage delivery escalation and provide timely responses through salesforce
  • Compile delivery data into account assessments including Email Delivery Reports (EDR)
  • Alert customers to potential problems and provide strategies to manage reputation
  • Investigate and address email delivery problems with specific ISPs and mailbox providers
  • Review customer configuration and practices and make suggestions on how to improve delivery through changes in infrastructure, server optimization, and policies
  • Work with marketing to generate blogs and webinars to drive thought leadership within the email industry
  • Build strong industry relationships through MAAWG and other relevant industry associations that will enable SendGrid to develop a leadership position in our industry
  • Mentor more junior members of the team
  • Work in partnership with internal teams, e.g., Account Managers, Dev, Product and Sales Teams, to help raise the visibility of deliverability within SendGrid and be of assistance to these various groups as they interact with prospects and customers and increase revenue opportunity.
  • Our delivery consultants will also work closely with our Compliance Agents to help reform customers who must improve their email practices (and are damaging our brand or the deliverability of other customers by sending unwanted or harmful mail)
  • We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all of the things you'll do

About You

  • Typically requires 4-5 years of relevant experience and/or in large scale email operations (sender, ESP, or receiver)
  • Minimum 2 years experience in a customer consultative role
  • High technical aptitude
  • Motivated, goal-oriented and persistent
  • Intermediate Excel skills, MySQL, Splunk and Hadoop
  • A passion for customers and problem solving
  • High level of initiative
  • Experience using 3rd-party delivery tools (ReturnPath, eDataSource, Litmus, Email On-Acid)
  • 4 year degree

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now

Information Security

Application Security Engineer

Boulder, Denver, Orange, Redwood City

SendGrid's InfoSec team is seeking a technical resource with a strong background in software development and a deep knowledge of application security.

What You'll Do

In this role, you will work directly with the Engineering and Operations teams to drive implementation of security-related functionality into software and infrastructure. You'll work in concert with the InfoSec PM to build security into all phases of the software development lifecycle.  We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all the things you'll do.

About You

  • Solid development skills in a modern language and familiarity with common frameworks
  • Proficient in JavaScript, Bash and either Python or Ruby (or both)
  • Able to understand, identify, and explain risks of common software security issues (e.g. OWASP Top 10) and demonstrate remediation techniques in various languages
  • Proficient in TDD methodologies and developing security-related tests  
  • Familiar with automated build and deployment tools such as Jenkins or TravisCI
  • Proficient with various DB technologies such as MySQL/Postgres, MongoDB, Cassandra, etc.
  • Experience with new school languages like Nodejs and Go a plus
  • Willing to be part of the on-call rotation to respond to security issues

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now
Security Compliance Analyst

Boulder, Denver

SendGrid is seeking an experienced security professional to oversee security-related regulatory compliance initiatives.

What You’ll Do

You’ll work with the InfoSec PM and compliance analyst to collaborate with other business units to design, document, implement, and monitor security controls, including process development, technical implementation, and risk mitigation.  You’ll develop security documentation and help coordinate audits and audit responses.  You’ll also be the voice of information security for our customer support and sales teams to communicate our security program to customers and prospects.

About You

  • Knowledge and passion for security concepts and industry tools
  • Get excited about answering questions about security in person, in forms, and in email
  • Technical knowledge of security control implementation
  • Familiarity with security frameworks (e.g., SSAE 16, ISO 27001, Sarbanes-Oxley)
  • Data analysis, interpretation, and critical thinking skills
  • Experience coordinating security audits
  • Risk Management expertise
  • Collaborative nature and ease working with a variety of people and business units
  • Excellent written and verbal communication skills
  • We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all the things you'll do

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now

Internships

SendGrid is looking for a creative and data-driven writer to join the Content Marketing Team as a summer intern. You are a strong writer who has an interest in computer science and technology. You are excited to experiment with different content forms, both written and visual, and are ready to make an immediate impact!

As part of the summer internship program, you’ll benefit from all of the exciting perks that come with being part of a fast-growing company. And as part of the Content Marketing team, you’ll leave here with diverse writing examples to add to your portfolio.

This is a paid internship beginning in the summer of 2016.

What You’ll Do

  • Contribute original articles to our best practices blog on a weekly basis    
  • Perform weekly blog analysis and market research to identify areas for optimization  
  • Help edit and write our customer and prospect email communications
  • Assist with the creation of new visual and media releases (webcasts, SlideShares, and  thought leadership videos)
  • Help schedule our monthly editorial calendar and attend relevant product, marketing, and sales meetings to help with planning
  • Assist with cross-departmental copyediting requests 
  • Research and write a best practices guide that will be showcased in our resources library
  • Help identify new content channels for us to distribute our visual and written content

About You

  • Super detail-oriented and leave no stone unturned when editing 
  • Driven to see your writing make a direct impact on revenue and have demonstrated verbal and written communication skills 
  • Strategic in your approach to content creation
  • Able to write under short deadlines
  • Excited to contribute your voice to SendGrid’s content   
  • Ready to join an energetic, fast-paced team
  • Preferably pursuing an English or Computer Science degree
  • We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all of the things you'll do

*Please submit two writing samples with your application.

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

 

Apply Now

As a Product Marketing Intern at SendGrid, you will assist the Product Marketing team to strengthen our customer understanding and to expand our market reach. You will assist with market intelligence and competitive analysis—adding insight to help fuel our ability to succeed in new / existing markets. You will also assist in efforts leading to enhanced product awareness and customer retention. To encourage depth in learning throughout your internship, you will be assigned to a specific product (though you will learn about all of our offerings).

This is a paid internship in the summer of 2016.

What You’ll Do

  • Attend and participate in Product Marketing team meetings.
  • Attend any meetings relevant to your product assignment and own the competitive analysis for assigned competitors relevant to this product. You will also conduct market analysis relevant to that product positioning — later translating these insights into messaging for our Sales team and/or website. Assist with the launch plan for any new features relevant to your product including communication with all stakeholders.
  • Be the voice of the customer (VoC) and the market. Lead interviews with customers—applying empathy and listening to help us understand what our products are doing well / not so well.
  • Assist with identification of key influencers, then deliver recommendations on how can we drive better awareness via partnerships with them.
  • Assist with localization opportunities as we expand into international markets, helping to finetune messaging / positioning and assets

About You

  • Undergraduate student: either an incoming Senior or recent graduate
  • Business and Marketing emphasis
  • Has taken several upper level marketing classes, including those related to market research, positioning, and promotion
  • Quantitative / analytical thinker
  • Innately curious / knowledge seeker
  • Strong collaboration skills
  • Strong written and verbal communication skills
  • Passionate about technology and marketing
  • Understanding and interest in the agile product development process is a plus
  • Ability and willingness to work 20+ hours / week
  • We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all of the things you'll do

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now

We are currently looking for an intern to join our Revenue team.  In this role, you will work closely with Sales & Customer Success Operations to assist with business analysis, process improvement and data quality projects. Additionally, you will assist with the identification of new business opportunities, including responding to existing customer inquiries and researching new target prospects.  

This is a paid internship beginning on March 1, 2016 with flexible hours and end date of August 30, 2016.

What You’ll Do

  • Answer and direct incoming phone calls and email inquiries to the sales team; verifying and entering information into the SalesForce CRM system
  • Support operational projects e.g. sales reporting and data validation
  • Complete RFP and vendor/supplier form completion as we receive forms
  • Organize quarterly events and meetings for the team
  • Support sales target account research and key contact identification
  • Assist with data quality and maintaining clean sales pipeline reports
  • Recommend improvements to the processes and policies
  • Support sales commission calculation processes and data validation
  • Assess competitors by analyzing and summarizing competitive sales information
  • Lead qualification; Identify new business opportunities and route to sales team

About You

  • Initiative: Take independent action to proactively identify roadblocks to solve problems, and to learn new ways of completing tasks more effectively
  • Attention to Detail: Use documentation to check work and validate data prior to submission and have a keen eye to detail regarding the nature of the project and information submitted
  • Flexibility: Manage multiple project simultaneously and adjust priorities quickly when expectations change
  • Problem Solving: Research to find key information to validate data and processes and make decisions or proactively propose solutions to problems based on the findings
  • Problem Solving: Manage priorities for all projects to ensure timely, yet thorough completion and adjust time allocations to accommodate for shifting priorities
  • Analytical Ability: Use analytical reasoning skills to logically and appropriately apply data to validate business problems
  • Interest in Learning: Ability to quickly absorb new processes and tasks and to synthesize and relate new information learned to other known information
  • Service & Rapport: Establish and maintain relationships with key management stakeholders, and collaborate with fellow Revenue team members to build trust and provide excellent support
  • Project Management: Develop and lead projects and requests from inception to successful conclusion and effectively inform stakeholders of status updates and progress on key projects
  • Confidentiality: Understands the nature of confidential information and does not share information with others who should not be privy to the information.

Qualifications

  • Currently enrolled in a graduate program, with preference to Business, Management, Marketing, Accounting, Finance or an MBA program
  • Above average skills with the Microsoft Office suite (especially Excel) is required
  • Excellent professional communication skills both verbal and written is required
  • Previous sales, business operations and/or customer service experience a plus
  • Data entry skills - SalesForce or similar CRM experience a plus
  • Strong technical understanding of Internet / cloud services a plus
  • We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all of the things you'll do

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now

SendGrid is and always will be an engineering company. We hire people with a wide range of technical skills and expertise who are interested in solving large-scale development problems, like how to deliver billions of transactional emails per month in a secure and scalable way.

We are looking for Software Engineering Interns to join already talented and established Engineering teams in Orange County. This is a paid internship in the summer of 2016.

What You’ll Do

  • Work with the SendGrid development team to support and add features to the customer portal
  • Design and build RESTful APIs to be consumed by customers and our customer portal
  • Pair program with members of the development team in a collaborative space
  • Participate in design & planning sessions as well as writing & testing code (unit testing and functional testing)
  • Work on projects such as extending functionality on user panels, writing wrapper libraries or integrating feature sets
  • Program in a new development language - Go!
  • Gain a competitive edge by building your experience working with systems at scale, working with a team, exposure to agile, full stack development, and contributing to production code.  

About You

  • Student currently enrolled or recently graduated from an accredited university or technical school
  • Enthusiastic, eager to learn, self-starter
  • Enjoy working in a team environment
  • We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all of the things you'll do

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now

SendGrid is and always will be an engineering company. We hire people with a wide range of technical skills and expertise who are interested in solving large-scale development problems, like how to deliver billions of transactional emails per month in a secure and scalable way.

As a software engineering intern at SendGrid, you will work on a small, versatile and passionate team, tackling new problems as we continue to push our technology forward. You will be working alongside team members that have a diverse set of technical backgrounds and skill levels. You will also build strong experience in test writing, reliability, and automation methodologies, and work closely with our quality engineering team to verify and deploy code through multiple testing environments.

Although we do send 3% of the world’s wanted email, SendGrid is much more than an email company, and our mission has a much greater scope. To handle communication at our scale requires expertise from nearly every area of computer science.

This is a paid internship beginning in the summer of 2016.

 

What You'll Do

  • Contribute to highly usable web applications & APIs with heavy traffic
  • Build and enhance products that empower businesses to share exciting news, events, and offers with their customers
  • Work with other engineers on reliable, distributed services that scale dynamically
  • Learn in a dynamic team environment with short turn-around times, developing and maintaining multiple high-quality, focused projects
  • Contribute ideas to improve our service, software, and development process
  • Troubleshoot problems and implement fixes as needed
  • Test drive code to ensure highly reliable, readable, and reusable test suites

About You

  • Studying Computer Science or a related technical discipline
  • Experience with RESTful API design will be beneficial
  • Knowledge of Linux is a plus
  • Familiarity  with containerization (Docker) and deployment systems (such as Chef)
  • Experience with JavaScript, CSS/HTML and toolkits (jQuery, SASS/LESS, etc) helpful
  • Interest in computer science topics: data structures, algorithms, software design, architecture, and object oriented programming
  • Exposure to a variety of programming languages (strongly vs dynamically typed imperative languages) and technologies (SQL, NoSQL, Git)
  • Strong analytical and problem solving skills
  • Excited to participate on a team in an open, collaborative environment
  • Passionate about writing clean, efficient code, and learning new technologies and best practices

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now

Are you passionate about learning about high scale, distributed systems? Do you enjoy a challenge and relish pushing yourself to learn and grow in an ever changing environment?

Do you want to work with talented people who solve hard, important problems? If you said yes… read on and come join our awesome team.

As an intern at SendGrid you will join a small, versatile, and passionate team as we continue to push our technology forward to deliver ever more high quality email. Day to day you will learn how we design, test, deploy, and maintain software solutions which send hundreds and hundreds of millions of emails per day.

While we do send 3% of the world’s wanted email, SendGrid is much more than an email company, and our mission has much greater scope. To achieve this mission at our scale requires expertise from nearly every area of computer science. Our engineers routinely delve into the intricacies of data structures, algorithms and protocols, investigate and apply esoteric domains like machine learning and routinely operate multiple high scale No-SQL systems. As a software intern at SendGrid you will have the opportunity to be exposed to all of this daily.

At SendGrid you will have the opportunity to write mission-critical code that will enable us to achieve our goal of simplifying communication between businesses and their customers.

You are going to be challenged, you are going to learn, and you are going to learn how we solve problems few people have ever faced in technology. If you are looking for a job where you can just Google the answers to the challenges you face, SendGrid is not for you.

This is a paid internship beginning in the summer of 2016.

What You'll Do

  • Work to solve hard, interesting, and important problems
  • Build world class MTAs and mail delivery systems
  • Stop Phishers and Spammers
  • Work with passionate, top-notch engineers on very large distributed systems
  • Contribute ideas to improve our service, software, and development process
  • Grow and improve your skills in the company of like minded engineers
  • Work in a diverse and vibrant community of professionals who value work life balance and strive to make a big impact while having lots of fun
  • We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all the things you'll do

About You

  • Mission driven, action oriented with a can do, get stuff done attitude
  • Pursuing a degree in Computer Science or a related technical discipline
  • Strong analytical and creative problem solving ability
  • Takes initiative and is able to work effectively in a team environment
  • Passionate about writing clean, efficient code and continuously improving your skills
  • Experience with  data structures, algorithms, software design, and architecture
  • Experience with one or more of the following: Go, Ruby, Java, C/C++ or Python, Perl
  • Experience with Linux or *NIX and CLI tools

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now

SendGrid is and always will be an engineering company. We hire people with a wide range of technical skills and expertise who are interested in solving large-scale development problems, like how to deliver billions of transactional emails per month in a secure and scalable way.

We are looking for Software Engineering Interns to join already talented and established Engineering teams in Orange County. This is a paid internship in the summer of 2016.

What You’ll Do

  • Work with the Mail Pipeline development team to support back end service rearchitecture and rewrites for the purpose of supporting our next generation technology strategy
  • Pair program with members of the development team in a collaborative space
  • Participate in design & planning sessions as well as writing & testing code (unit testing and functional testing)
  • Program in a new development language - Go!
  • Gain a competitive edge by building your experience working with systems at scale, working with a team, exposure to agile, full stack development, and contributing to production code.  

About You

  • Student currently enrolled or recently graduated from an accredited university or technical school
  • Enjoy/have interest in distributed systems at high scale
  • Enthusiastic, eager to learn, self-starter
  • Enjoy working in a team environment
  • We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all of the things you'll do


SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now

Founded in 2009, SendGrid is a Boulder based, industry-disrupting, cloud-based email service to solve the challenges of reliably delivering emails on behalf of our customers.  We deliver over 20 billion emails a month.

As a software engineering intern at SendGrid, you will work on a small, versatile and passionate team, tackling new problems as we continue to push our technology forward. You will use the latest technology stack, and learn best practices of software development in a real world setting.  You will be working alongside some of the best and brightest engineers in the industry. You will solve problems at scale, and have direct impact on building out the next generation of email products at our company.

This is a paid internship beginning in the summer of 2016.

What You'll Do

  • Work with senior members of the team on designing reliable, distributed services
  • Learn to develop and maintain a high quality code base in a dynamic team environment
  • Implement performance benchmarking of existing APIs and endpoints
  • Write test cases and system health checks to gain an overall understanding of the architecture and design of the product
  • Research, identify, reproduce and document bugs
  • Troubleshoot problems and implement fixes as needed
  • Build and enhance products that empowers businesses to manage large scale customer data
  • We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all the things you'll do

About You

  • Studying Computer Science or related technical discipline
  • Have fluency in one of: Go, Java, C/C++, Python, Ruby
  • Competent in Linux system administration
  • Experience with data storage (SQL, NoSQL)
  • Involvement with open source projects a plus
  • Completed courses in data structures, algorithms, software design, architecture, distributed systems and/or Object Oriented Programming
  • Strong analytical and problem solving skills
  • Communicates complex ideas with simplicity and clarity

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now
Technical Writer Intern

Boulder, Denver

External documentation is a critical component of our service, averaging 10% of our total website traffic. Our docs are a crucial part of aiding our customers to self-serve. According to ProgrammableWeb’s survey, documentation is the most important factor for developers using APIs above libraries, code examples, and uptime.

As a technical writer at SendGrid, you will write high quality customer friendly documentation to help drive self service and add to a positive customer experience. You will learn a lot about our product and you will be aware of all new features before they come out.

This is a paid internship beginning in the summer of 2016.

What You’ll Do

  • Work in the customer’s best interest, always
  • Work closely with our current Technical Writing staff, support team, and others in the company
  • Maintain and improve the customer-facing docs platform and content
  • Help make SendGrid’s documentation one of the best docs experiences on the internet
  • Have no problems asking every single question that you think of about SendGrid, the product, or our process
  • Love to write documentation and articles that customers will be happy to use
  • Love grammar and punctuation
  • Be willing to learn Git and Jekyll if you don’t know it already

About You

  • A love for writing in order to make customer’s lives better
  • An appreciation for being part of a fast-paced environment
  • Fastidious attention to consistency and accuracy
  • We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all the things you'll do


SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Apply Now