Articles by Kurt Diver


Kurt specializes in Deliverability and Compliance at SendGrid. His primary goal is to keep SendGrid's email traffic clean by helping our clients improve their email practices.

Email Deliverability 101 Webcast – Q&A Part 2

Best Practices
Getting Started

You asked and we answered. Literally. We have the second half of questions our Deliverability expert Kurt Diver took to answer from our Email Deliverability 101: Best Practices to Master the Inbox webcast last week! Take a gander at the remaining Q&A below and check out the first half of the questions answered by Erik Ault last Friday. Gmail Feedback Loop– How is this implemented? Who has access to it? SendGrid adds a second DKIM record for all emails sent to Gmail.com. This DKIM record tells Gmail to send all spam complaints for this particular sender back to SendGrid. Gmail’s feedback loop is different in that they only provide the email service provider with the aggregate number of spam complaints