cloudThing is a full-service development shop that architects, builds, and manages custom software and cloud-born apps. Based in Birmingham, UK, cloudThing has completed over 100 projects for clients, serving one million downstream customers.
Fran Thomas, co-founder and technical director, manages the implementation of cloud technologies including email services at cloudThing.
Email is a foundational component to the apps that we build. In addition to notifications, we send account verification emails
to confirm a user’s registration to our client’s app. These are crucial to onboarding users, and it’s really important that we do that successfully.
Fran Thomas
Co-founder and Technical Director

Twilio SendGrid is a software staple for us and we trust it to deliver our client’s email. We intimately know the ins-and-outs of email, but we would have to invest thousands of hours of upkeep in an ongoing basis to manage email in-house. Using Twilio SendGrid allows us to instead focus our hugely valuable architecture and engineering time on building products. Email is on the list of solved problems for us – it just works.
Fran Thomas
Co-founder and Technical Director