Using SMS and Email to Engage Your Customers in 2020

Using SMS and Email to Engage Your Customers in 2020 contains the most up-to-date information about the advantages of integrating SMS in your communications strategy. For many companies, email is the tried-and-true platform for essential customer communications. However, email is only one part of the customer engagement experience.

Regardless of who you’re trying to contact or where they are, you can now complete the customer engagement package with another robust API: SMS. Adding SMS to your existing email program allows you to send real-time updates, notifications, confirmations, alerts, and reminders on another important channel your customers are using.

What's Inside the Guide?

  • Learn how SMS can complement your existing email program
  • Determine when to send with email or SMS
  • Explore successful SMS use cases
SendGrid uses cookies to enhance your experience. We use these for advertising and analytics purposes. By continuing to use our site, you agree to our use of cookies.