Using SMS and Email to Engage Your Customers in 2021
For many companies, email is the tried-and-true platform for essential customer communications. However, email is only one part of the customer engagement experience.
Using SMS and Email to Engage Your Customers in 2021 contains the most up-to-date information about:
• The advantages of integrating SMS into your communications strategy
• New SMS compliance requirements (A2P 10DLC)
• The strategies top brands are using to engage customers with email and SMS
• Email and SMS best practices and common mistakes to avoid
• And More!
Here’s everything you need to know about email, SMS, and using the two in tandem to reach and engage your customers.