Changing your password

If you already know your password, you can change your SendGrid password by editing your Account Details in the UI. If you’ve forgotten your password, you can reset it on the Reset password page.

When you change your account password, your SMTP and API access will change as well. Make sure you update your account information on all systems and software.

Changing your password through the SendGrid UI

To change your password through the SendGrid UI:

  1. From the homepage, select the drop-down in the top left corner and then select Account Details or navigate to Settings and then click Account Details.
  2. Locate the Username and Password section and click Edit.
  3. Enter your current password and a new password in the fields and then click Save.

Resetting your password

If for some reason you cannot remember your password and cannot log in, you can still change your password.

To reset your password using the Forgot Password link:

  1. Navigate to the SendGrid login page.
  2. Click Forgot Password.
  3. Enter your SendGrid username.

We will send you an email with account reactivation steps - follow these to access your account again. If you don’t receive the email, you may not be entering the correct username.

Changing your username

To change your username:

  1. From the homepage, select the drop-down in the top left corner and then select Account Details or navigate to Settings and then click Account Details.
  2. Click Edit.
  3. Enter a new username and then click Save.

When you change your account username, your SMTP and API access will change as well. Make sure you update your account information on all systems and software.

Resetting your username

In the event that you forget your username, you can reset it by filling out this form.