Back on the scene – ATL > NYC > CHI

Events

We’ve been kind of silent lately – since SXSW, we’ve been hiring new team members, planning and building new features, and ramping up for a spring season full of awesomeness.
Now, the wait is over, and we’re looking forward to re-engaging on the blog and in a city near you!

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Jim Franklin, Formerly of Oracle, Joins SendGrid as CEO

Company

Isaac Saldana, co-founder and founding CEO, Will Drive Product Innovation “How the Best Get Better” by Jim Franklin Because we have over 10 years of thought-leadership, 20,000+ customers and 7+ billion emails reliably delivered, SendGrid is the clear leader in email deliverability.  My role on this team is to focus on managing growth and scaling […]


GET.down with SendGrid & Friends at SXSW

Company, Events

It’s official – SendGrid is rocking out at South by SouthWest 2011. And we’re doing so with some of our coolest friends at three other rad companies: Apigee, SimpleGeo, and Twilio. Obviously, you’d like to join in the fun, right? So do it – visit our party website at GetdownParty.com and submit your RSVP today. Also, […]


Why Email is Not Dead [+video]

Company, Events

With the ubiquity of social networks and their native messaging platforms, the worldwide adoption of SMS, and the exponential growth of Twitter, it is no surprise that some people feel inclined to conjecture the impending obsolescence of email as a communications tool. However, upon careful examination of our daily interactions through devices and applications, an even more compelling case can be made for the continued and expanding use of email as our primary means of personal and professional “written” communication.

At SendGrid, we feel pretty strongly about this topic and couldn’t be more optimistic about the future of email.

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Sendgrid at Inbox Love

Events

InboxLove is almost here (tomorrow!), and we’re gearing up for what is sure to be a great conference.

Isaac will be speaking in the “No Inbox, No Love: The Future of Deliverability” panel, along with Tom Sather of Return Path, Charles Stiles from Datran Media, and Joshua Baer from OtherInbox. Of course, a number of amazing speakers will be discussing a variety of topics throughout the day – all along the theme of “The Future of Email”.

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Email Metrics That Matter

Events, Technical

We’ve been talking a lot about metrics lately. Over the last few weeks, we explained all the major metrics that companies use to gauge customer engagement (clicks, opens, etc.) and some other metrics that result from ISP requirements and other various reasons (bounces, blocks, etc.). **Note, we also updated Part 2 of our series of […]


Win Tickets to Inbox Love for Your Startup!

Events

Inbox Love is a new conference from the folks at 500 Startups (Dave McClure, et al). It is keenly focused on the email industry and will explore intriguing topics related to “The Future of the Inbox.” We are really excited to be part of this unique event, and, as a sponsor, we’ve been given the privilege of inviting a few startups to join us…for free!

In order to select the lucky winners, we have decided to run a little contest that will (a) attract new feature ideas for our service and (b) gather stories about cool ways our customers are using our technology.

Want to get in on the action? Here’s what you need to do:

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SendGrid Customer Support: More of a Good Thing!

Carly Brantz Company

Announcing Extended Customer Support Hours.

For months, we’ve gathered feedback and observed the usage patterns of our rapidly growing customer base. Today, we’re happy to announce what you’ve been asking for: extended, full-service technical support hours!

Our new hours are 7am to 7pm MST, Monday through Friday.

Our users are often vocal about their experiences with our support team, as you can see from these comments from Seivan and Stephen:


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Understanding Email Metrics

Product, Technical

As we all know, email delivery is challenging in and of itself. However, once an email leaves your application, server, or mail client, you quickly encounter another obstacle: understanding what actually happens to that message. There are several different metrics that the average company should consider tracking in order to gain useful insight and produce educated business decisions.
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A word from your friends at SendGrid

Company

We’ve heard the news, read the blogs and monitored the tweets. And as the thoughts, reactions, and sentiments roll in, we’re plugging away at what we do on a daily basis: delivering on the future of email. Since our launch more than a year ago, our premium service has helped thousands of companies solve some very difficult email problems and saved those companies countless hours and dollars along the way.

We’re very proud of our approach to email delivery and the premium service we provide to businesses in need of email help. If you’re not totally familiar with what SendGrid does, consider this a quick refresher. Or, if you’re interested in understanding more about the future of email, please read on.
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