Successfully Scaling Email: Inside Commissions Inc’s Record Setting Growth


When we hit our 5th birthday last month, we started to talk a lot about scale. As we’re scaling as a company, (from number of employees to the volume of email we’re sending) our customers are scaling their businesses too. Our mission is to make sure that our customers have access to the infrastructure, technology, and personal attention they need to successfully, and continuously … Read more ›

Scaling the Customer Experience

Jillian Wohlfarth Company
New Era of the Customer

Earlier this month, Isaac, Jose, and Tim wrote letters about what their first 5 years of scaling SendGrid has been like. A common theme for all of them was our customers and our people. At the center of both of these is our Customer Success team. They’ve scaled tremendously over the past 5 years to ensure that our customers are … Read more ›

Scaling With Partnerships

Partnership concept

One of the ways SendGrid has been able to scale and reach its current size is by partnering with other amazing companies and organizations. Partnerships help SendGrid reach new customers, show them how email can help their business, and add value to their email program. To understand how business partnerships are a key aspect in how SendGrid has scaled so … Read more ›

Crossing the Five Year Mark

Jose Quote 1

First and foremost, I’m honored and humbled to be a part of a journey that’s given me the best five years of my life. Within these past five years, I’ve met my wife, started SendGrid, went through the Boulder TechStars program, and met some of the most amazing people in my life. I sincerely enjoy going to work every day. … Read more ›

5-Year Startup Student

SendGrid founders

In early 2009, I finished a prototype to help increase email deliverability. But solving email delivery wasn’t a one-person job. So, I approached Tim Jenkins, one of the smartest people I knew, to join the mission of increasing email deliverability for businesses. Tim joined to be responsible for all backend systems. But, backend systems would be unusable without web applications. … Read more ›

Announcing the Getting Started Webcast Series

Best Practices, Company, Events, Product
Tools on laptop

We’re pumped to announce our new webcast series Getting Started With SendGrid: From Signup to Your First Send! Starting this next Wednesday, we will be hosting a bi-weekly “quickstart” webcast. Whether you’re thinking of signing up, or just need a little guidance on next steps to take, this webcast is for you! Setting up your transactional email campaign and hitting … Read more ›

The Developer-ization of IT

Developer-ization of IT

Developers are the new engine of innovation in business and information technology (IT) today, and their numbers are growing: The total developer population worldwide is expected to increase to 26.4 million by 2019, up from 18.2 million today, according to Evans Data Worldwide.    To fully unleash the power of developer-led innovation, a shift in mindset toward being more developer-centric will help … Read more ›

The SendGrid Internal Hackathon!!

SendGrid Internal Hackathon Small

If this were a normal hackathon, I’d start this post by telling you the thirty hackers still at the event at 2:00am sat heads down, faces lit by the glow of their screens, frantically coding and debugging in a rush to finish their hacks. But this wasn’t a normal hackathon, this was the SendGrid Internal Hackathon, and instead hackers jumped … Read more ›