Customer Testimonials

The most robust, turnkey offering available to the market today. “The partnership has allowed Softlayer the opportunity to leverage a highly innovative, highly automatable technology Service platform (Send Grid). Marrying the Send Grid Platform with SoftLayer's offering in both Infrastructure as a Service and Cloud Computing really does give the customers the most robust, turnkey offering available to the market today.”

We've been thrilled with our choice of Sendgrid. “Thousands of companies rely on Get Satisfaction to keep them in touch with their customers, and email is a critical piece of the equation. We've been thrilled with our choice of Sendgrid, not just because of the improved deliverability and real-time stats, but because they continue to make it better and better.”

After switching to SendGrid, our email open rates are way up, and our operations team has more time to focus on other issues. “SlideShare used to handle email inhouse, and we did it right (with feedback loops and bounce processing and all the rest of it). It's *really* complicated: you don't want to do it yourself if you don't have to. After switching to SendGrid, our email open rates are way up, and our operations team has more time to focus on other issues.”

SendGrid has not only delivered a great product, but has also has given us consistently great service. “SendGrid has not only delivered a great product, but has also has given us consistently great service. Denise, Kyle and Ken have each gone above and beyond in helping us get up and running and iron out issues. Kudos on building great tech and a great team!”

SendGrid just works, and it works extremely well. “We're extremely happy with SendGrid. It was simple to configure and has given us great insights into how users view and use Gowalla emails. We don't have to worry about scaling during periods of increased email volume, and we can focus on making Gowalla awesome without pouring time and effort into email configuration. SendGrid just works, and it works extremely well.”

SendGrid is a Hoot. “Easy to implement, and dramatically increased the deliverability of mail send off of our Amazon EC2 cluster. We would highly recommend.”

Our delivery rates have gone up dramatically. “Communication with our end-users is extremely important. With SendGrid our delivery rates have gone up dramatically, leading to higher customer satisfaction. The reporting and analytics also give us real-time feedback on how our emails are performing.”

A single afternoon to integrate with SendGrid. “Other companies have spent millions of dollars solving email deliverability. We spent a single afternoon integrating with SendGrid.”

With SendGrid, our email deliverability rates have significantly increased with real-time graphs and better insights. “Before using SendGrid, we spent too many hours figuring out why emails weren’t making it into users’ inboxes. With SendGrid, our email deliverability rates have significantly increased with real-time graphs and better insights.”

Email just works. “The best part about SendGrid is that it lets me forget about email deliverability. Email just works.”

SendGrid's team went above and beyond to personally help us in sending 340K emails within 24 hours to our userbase for a Haiti donation drive. “SendGrid is an amazingly easy-to-use service. We used to spend several frustrating hours each month setting up (and debugging) our own email analytics. And we never fully trusted our own in-house metrics. SendGrid's analytics are simple, yet powerful. Very easy to get a quick high-level snapshot, or get as granular as you want with customized categories. The insights we've gained through these analytics have paid the monthly cost many times over. I'm also very grateful for their customer service. SendGrid's team went above and beyond to personally help us in sending 340K emails within 24 hours to our userbase for a Haiti donation drive, which helped raise $100K for the earthquake relief effort.”

It was incredibly easy to set up, and the impact on our business is significant and measurable. Love it! “E-mails delivered by SendGrid represent our third largest source of traffic to the site. It was incredibly easy to set up, and the impact on our business is significant and measurable. Love it!”

I just wanted to add some love to you and your technical team for producing such a great product. “We've been running our own email platform for Swappler.com for the past year and it's such a headache. Then I met with the guys at Harvest who suggested we explore sendgrid and we moved across instantly. We have been intermittently losing subscribers for years. Nice work.”

SendGrid is an excellent partner with fantastic service. “When Catalog Choice made the decision to move from 'private' hosting to 'cloud' hosting on Amazon EC2, our biggest challenge was finding an outbound email provider, since it is not possible to operate effective mail services on EC2. With over 1MM registered members, Catalog Choice is serious about maintaining an excellent outbound email reputation to ensure inbox deliverability, and member satisfaction. SendGrid has proven to be an excellent partner, has satisfied our immediate feature requests, and has provided fantastic service. It's a delight to have someone else manage bounces, suppression lists and ISP Feedback Loop requests, and make it all available through a simple API.”

SendGrid is like a breath of fresh air! “DailyBurn sends a lot of email to its users - both transactional and large one-time campaigns. When you start sending large amounts of email, you quickly drown in all the problems that arise. Deliverability is always a huge concern, the cost associated with sending large campaigns can be ridiculous, and tracking statistics on all of your email is a nightmare. Luckily, SendGrid has made all of this effortless for us. I love it!”

SendGrid is an easy decision if concerned about email deliverability. “Choosing SendGrid should be an easy decision for any company concerned about email deliverability.”

SendGrid snaps into any existing web application and makes sure our emails reach our customers. “With many things to worry about when running a production web app, SendGrid makes the job a little easier by providing a complete end-to-end email solution. Easy to integrate, SendGrid snaps into any existing web application and makes sure our emails reach our customers. The fantastically responsive and personal customer service means we have complete confidence in turning this critical aspect of our infrastructure over to the SendGrid team. The FanGamb team is very enthusiastic about our "bet" on SendGrid.”

SendGrid has been listening to us and evolving with our needs. “Email notifications are essential for Teambox, for our inbox-driven collaboration features. SendGrid has helped us achieving this, and has been listening to us and evolving with our needs.”

Simply Beautiful. “Sendgrid removes the pain of sending emails by changing one configuration setting. Simply beautiful.”

We now send more emails - faster - with higher deliverability and less cost. “At OhLife, email is a huge component in how our users interact with the service, and I couldn't be happier with our decision to switch to SendGrid. We now send more emails -- faster -- with higher deliverability and less cost. The realtime analytics and plug in API allow us to respond much quicker than with other services, and the support team is fantastic. I highly recommend it.”

The switch to SendGrid completely solved these issues and was very simple to implement using email web API calls. “SnapABug relies heavily on transactional emails to send reports and updates about the service to our users. As our email volume started to grow, we quickly faced some deliverability problems. The switch to SendGrid completely solved these issues and was very simple to implement using email web API calls. Thank you SendGrid!”

Thanks to Sendgrid, we have been able to improve the response rate. “Olapic helps couples gather and share the pictures taken by their guests during their wedding. To help them collect more pictures, the optimization of the communication process with the guests is key. As we have increased the number of emails that reach the inbox of the guests thanks to Sendgrid, we have been able to improve the response rate and the couples are now collecting more pictures, making our service more valuable for them.”

SendGrid has been a Godsend for us. “SendGrid has been a Godsend for us. Like many startups, we use Google to host our domains email. Unfortunately, Google limits your outgoing email to about 500 per day. Because we are growing fast, we quickly found ourselves exceeding this quota. SendGrid was a simple, cost effective way to continue sending our transactional email. And now they look better, and have built-in analytics, with no extra work on our end.”

We found SendGrid to be 3x faster than other solutions. “DealBase was looking to improve email performance, and in tests we conducted, we found SendGrid to be 3x faster than other solutions. This, combined with some great additional features they provide, has made SendGrid our preferred SMTP solution.”

SendGrid is a better option with an easy to use API and real-time stats. “We weren't happy with our previous provider, and after searching for a better option, we found SendGrid with an easy to use API and real-time stats.”

SendGrid is a “no brainer” for any hosted web app. “BigBrassBand chose SendGrid for sending e-mail communications to our clients. Sending e-mail from a web app has become maddeningly difficult -- SendGrid makes this easy and makes sure the e-mail actually gets delivered. Plus, with the filtering system for adding tracking, templates, etc..., it saves us a lot of development time. Without question, SendGrid makes our product more polished and gets us to market faster. It is a "no brainer" for any hosted web app -- start using it now!”

Switching to Sendgrid fixed email deliverability problems at major ISPs. “We started using SendGrid two months ago, and it's working wonderfully for our genealogy record lookup marketplace, Genlighten.com. We used to have email deliverability problems at major ISPs with our previous provider. Switching to Sendgrid fixed those problems immediately.”

Sendgrid is great for email deliverability and tracking. “We are a UK-based start-up that has important email needs and discovered Sendgrid after Dave McClure mentioned it. Sendgrid has been great in terms of email deliverability and tracking, and we have been using it ever since. Great product.”

SendGrid allows me to set-and-forget the mailing aspect of my applications. “I am an independent Freelance software developer, and both directly and through Heroku I am using Sendgrid for applications I write and maintain for my clients. SendGrid allows me to set-and-forget the mailing aspect of my applications, and I don't have to consider issues such as downtime, excess traffic or possible issues with blocking etc when using hosting-provided email services. In addition to this the ability to query information such as bounced email is extremely helpful for keeping lists clean of retired addresses etc. I am currently working on some additional applications which when launched will without a doubt be using SendGrid.”

I couldn't be happier with SendGrid. “When we launched the beta program of TimeTable we had to send out a massive about of emails. Originally we used Google Apps, that is, until the hundreds of emails sent in such a short period of time being sent raised a red flag at Google. Google immediately blacklisted us as a spammer and the beta program launch was brought to it's knees. After a blog post and a tweet we had a few replied recommending SendGrid. It took a couple minutes to set up an account, a couple seconds to change a couple lines of code, and we were back in business. I couldn't be happier with SendGrid and I will likely be using them for all my outgoing email from now on.”

Amazon EC2 does not have an effective and operational mail channel. SendGrid filled that void very well. “When Careersngigs.com started life on the Amazon EC2 cloud, our single biggest point of struggle was a consistent means for sending outbound e-mail. Everything else being cutting edge, Amazon EC2 does not have an effective and operational mail channel. SendGrid filled that void very well. Once we started with send grid, we did not have to worry about white lists and black lists, working with anti spam agencies, maintaining e-mail statistics etc. I am sure there are millions of other prospective customers on the Amazon EC2 cloud that are waiting to find SendGrid.”

Our service simply does not work without SendGrid. “Glö delivers wedding invitations by email, so delivery and tracking are vital. SendGrid allows us to provide the best possible service for our customers, ensuring maximum delivery rates. With SendGrid tracking technology, our engaged couples can account for every wedding invitation that they send. They know, in real time, that their guests have received and opened the invitation for their big day - or if an email has bounced or not been opened. It's better than certified mail - and makes the wedding planning process stress-free (and even fun) for everyone involved.”