Love Where You Work

SendGrid is growing really fast since launching in 2009, and we want you to be part of the awesome company we are building.

View Job Openings

No policies, just principles

We believe in the wisdom of the crowd where everyone has a voice. We strive to make decisions based on our principles and values.

Denver Post Award 2013 Denver Post Award 2014
Videoimage

It's all about the culture

When you hire based on values and entrepreneurial spirit, you end up with a room of awesome people. It’s that simple.

Pedro
Ben
Jim
W1siziisijuzntk5zdfln2yzymzintu2mzawmdawmsjdlfsiccisinrodw1iiiwimjawediwmcmixv0

"I joined SendGrid because the startup environment was always very appealing to me. And once I interviewed, I knew immediately that I wanted to work here. You’re going to work your butt off, but you’re going to love it. The culture is awesome, the management team is awesome, you are just going to have a great time."

Silvia Botros MySQL Database Administrator

Made by Developers for Developers

Take a look at our Coderwall and meet some of our team members. Come help us build the next big thing. We are leading the charge, come contribute to our success.

Coderwalllogo

Benefits and Perks

Employee Happiness is in the fabric of our culture. The benefits we offer are a reflection of what matters most. You. SendGrid offers top-tier and multi-choice health insurance plans paying 80% of premiums for you and your family. We cover 100% of our Health Savings Account premiums in addition to funding it with $500 a year. There is also a Flexible Spending Account to accomodate everyones needs. Some of our favorite perks are below!

Monthly Stipends

We provide generous allowances for your cell phone, gym membership, and commuting / parking.

Stock Options

Act like an owner with generous equity.

Have Fun at Work

XBOX, Ping Pong, Darts and the occasional nerf gun war!

401(k) Matching

We believe in helping you plan for retirement and like to help with it.

Free Lunch & Snacks

Enjoy lunch on us everyday you come into the office. Our office kitchens are also loaded with food!

We Invest in You

From tuition reimbursement, money for professional development, and conferences, we want you to grow.

Work/Life

Flex schedules, 3 weeks of vacation, all major holidays, unlimited sick time, personal day, parental leave, and a day off to volunteer in your community.

It's On Us

Ski Passes, Kindles, Bolder Boulder, Tough Mudder, Ball Park Outings, Birthday Anniversary Gifts, Shirts & Hoodies.

Our Founders

Isaac

Isaac Saldana

President

“I’d like co-workers to understand that the path to our goals is as important as the goals themselves.”

Tim

Tim Jenkins

CTO

“You get to work on really challenging problems.. and there’s free beer.”

Jose

Jose Lopez

Web Architect

“We face an incredibly difficult problem to solve. Not only do we have to scale to meet our customers demands but also be a reliable solution.”

Office Location

Denver, CO

Enjoy working in the heart of LoDo, in Larimer Square. Like food? You’ll enjoy the Market every day for lunch on us.

Office Location

Boulder, CO

Start each morning inspired by the grandness of the FlatIrons, the energy of an emerging startup hotbed, and the place where SendGrid was born.

Office Location

Orange County, CA

A hop and skip from the happiest place on earth and the beautiful beaches of Southern California. We'll get your gas, food, and gym fees so you can be one of the happiest people at work.

Current Opportunities

Engineering

The SendGrid Quality Engineers have end-to-end responsibility for the SendGrid e-mail delivery pipeline. Each individual delivery team works closely with the Product Manager, Scrum Master and Head of Sales to evolve existing sites, services and products and deliver new ones using Agile methodologies.

The major areas of focus for this team include:

  • Development of consumer and customer products
  • Development of web applications, APIs, services and other technology
  • Continuous deployment of quality software
  • Security and support of production applications and systems

As a Software Engineer in Test you will be responsible for ensuring that software and application changes produced meets the user’s requirements, are bug free and do not affect the production environment adversely. 

In this role you will also require liaising with Developers, System Administrators and Product Owners to flesh out new requirements along with providing meaningful inputs to improve the overall software quality of our products.

You will be working with a small team to deliver software in accordance with the timelines with highest possible quality.

What You'll Do

Quality Analysis

  • Analyze specifications provided by the Product Owners to develop test cases and plans
  • Ensure released software products are defect free
  • Provide feedback on the process to ensure continual improvement of the process
  • Participate in the Agile Quality Assurance Practice
  • Create automated acceptance tests for stories as required
  • Conduct tasks within agreed time frames

Communication

  • Communicate effectively in daily standup meetings
  • Communicate effectively in weekly planning meetings
  • Communicate effectively in cross departmental stakeholder meetings
  • Participate in performance and evaluation reviews

About You

Personal Attributes

  • Work in or be flexible to work in an agile and fast paced environment
  • Be passionate about the email delivery industry
  • Confident in both formal and informal settings with the ability to relate to individuals across all levels of the organization
  • Share experience and knowledge with colleagues, enabling others to learn and grow
  • Have an inquisitive and quality-centric nature, and be willing to stand up and ask questions as required
  • Provide assistance and support to team members
  • Be approachable and willing to collaborate with others where necessary
  • Embrace change, and responsibility

Skills

  • General problem solving skills and ability to think creatively
  • Time management and prioritization
  • Work productively in a fast paced environment
  • Time management and prioritization and have the ability to work unsupervised or with minimal guidance
  • Have varied automated tools experience and the desire and aptitude to continually learn and develop their skills

Qualifications & Experience

  • At least 3 years of practical experience as a Quality Engineer on software development teams.
  • Expert level experience working with complex software systems in a Unix/Linux environment.
  • Strong knowledge of scripting languages (such as Perl, Python, PHP and or Ruby), automated testing frameworks (such as Lettuce, Cucumber rSpec), testing tools (such as Selenium).
  • Good understanding of Agile software development
  • Solid QA/Testing experience in highly available systems
  • Proficient in working with databases such as MySQL and ability to write basic to complex SQL queries.
  • Understanding of GitHub
  • Understanding of Continuous Delivery models using tools like Jenkins/Bamboo
  • A Bachelors degree or higher in Computer Science or related discipline

 

Apply Now

The SendGrid Quality Engineers have end-to-end responsibility for the SendGrid eMail Delivery Pipeline. Each individual delivery team works closely with the Product Manager, Scrum Master and Head of Sales to evolve existing sites, services and products and deliver new ones using Agile methodologies.

The major areas of focus for this team include:

  • Development of consumer and customer products
  • Development of web applications, APIs, services and other technology
  • Continuous deployment of quality software
  • Security and support of production applications and systems

As a Software Engineer in Test you will be responsible for ensuring that software and application changes produced meets the user’s requirements, are bug free and do not affect the production environment adversely. 

In this role you will also require liaising with Developers, System Administrators and Product Owners to flesh out new requirements along with providing meaningful inputs to improve the overall software quality of our products.

You will be working with a small team to deliver software in accordance with the timelines with highest possible quality.

What You'll Do

Quality Analysis

  • Analyze specifications provided by the Product Owners to develop test cases and plans
  • Ensure released software products are defect free
  • Provide feedback on the process to ensure continual improvement of the process
  • Participate in the Agile Quality Assurance Practice
  • Create automated acceptance tests for stories as required
  • Conduct tasks within agreed time frames

Communication

  • Communicate effectively in daily standup meetings
  • Communicate effectively in weekly planning meetings
  • Communicate effectively in cross departmental stakeholder meetings
  • Participate in performance and evaluation reviews

About You

Personal Attributes

  • Work in or be flexible to work in an agile and fast paced environment
  • Be passionate about the email delivery industry
  • Confident in both formal and informal settings with the ability to relate to individuals across all levels of the organization
  • Share experience and knowledge with colleagues, enabling others to learn and grow
  • Have an inquisitive and quality-centric nature, and be willing to stand up and ask questions as required
  • Provide assistance and support to team members
  • Be approachable and willing to collaborate with others where necessary
  • Embrace change, and responsibility

Skills

  • General problem solving skills and ability to think creatively
  • Time management and prioritization
  • Work productively in a fast paced environment
  • Time management and prioritization and have the ability to work unsupervised or with minimal guidance
  • Have varied automated tools experience and the desire and aptitude to continually learn and develop their skills

Qualifications & Experience

  • At least 5 years of practical experience as a Quality Engineer on software development teams.
  • Expert level experience working with complex software systems in a Unix/Linux environment.
  • Strong knowledge of scripting languages (such as Perl, Python, PHP and or Ruby), automated testing frameworks (such as Lettuce, Cucumber rSpec), testing tools (such as Selenium).
  • Good understanding of Agile software development
  • Solid QA/Testing experience in highly available systems
  • Proficient in working with databases such as MySQL and ability to write basic to complex SQL queries.
  • Understanding of GitHub
  • Understanding of Continuous Delivery models using tools like Jenkins/Bamboo
  • A Bachelors degree or higher in Computer Science or related discipline

 

Apply Now
Software Engineer

Boulder, Denver

SendGrid is and always will be an engineering company. We hire people with a wide range of technical skills and expertise who are interested in solving large-scale development problems, like how to deliver billions of transactional emails per month in a secure and scalable way.

As a software engineer at SendGrid, you will work on a small, versatile and passionate team, tackling new problems as we continue to push our technology forward. You will design, test, deploy and maintain software solutions that solve developers’ problems at-scale. You will have the opportunity to write mission-critical code that enables us to achieve our goal of simplifying communication between businesses and their customers.

Although we do send 2% of the world’s wanted email, SendGrid is much more than an email company, and our mission has much greater scope. To handle transactional messaging at-scale requires expertise from nearly every area of computer science. Our engineers work on many projects that carry varying responsibilities.

What You'll do:

  • Contribute to scalable web applications & APIs that have millions of hits per day
  • Build and enhance products that empowers businesses to share exciting news, events, and offers with their customers
  • Work with other engineers on reliable, distributed services that scale dynamically in the cloud
  • Work in a dynamic team environment with short turn around times, developing and maintaining a high quality code base
  • Contribute ideas to improve our service and software
  • Troubleshoot problems and implement fixes as needed
  • Continued growth through developer conferences and technical training

About You:

  • BS or MS Computer Science or related technical discipline
  • 3+ years in software development
  • Experience in Go, Ruby, Java or Python preferred
  • Knowledge of Linux is a plus
  • Familiarity with JavaScript, CSS/HTML and toolkits (jQuery, SASS, etc) helpful
  • Proficient knowledge in computer science, with strong competencies in data structures, algorithms, software design and architecture, and OO design
  • Experience with service oriented architecture and scalable services
  • Strong analytical, problem solving, and debugging skills
  • Ability to work and participate on a team in an open collaborative environment
  • Write clean, efficient code

 

Apply Now
Sr. Software Engineer

Boulder, Denver

SendGrid is and always will be an engineering company. We hire people with a wide range of technical skills and expertise who are interested in solving large-scale development problems, like how to deliver billions of transactional emails per month in a secure and scalable way.

As a software engineer at SendGrid, you will work on a small, versatile and passionate team, tackling new problems as we continue to push our technology forward. You will design, test, deploy and maintain software solutions that solve developers’ problems at-scale. You will have the opportunity to write mission-critical code that enables us to achieve our goal of simplifying communication between businesses and their customers.

Although we do send 2% of the world’s wanted email, SendGrid is much more than an email company, and our mission has much greater scope. To handle transactional messaging at-scale requires expertise from nearly every area of computer science. Our engineers work on many projects that carry varying responsibilities.

What You'll do:

  • Contribute to scalable web applications & APIs that have millions of hits per day
  • Build and enhance products that empowers businesses to share exciting news, events, and offers with their customers
  • Work with other engineers on reliable, distributed services that scale dynamically in the cloud
  • Work in a dynamic team environment with short turn around times, developing and maintaining a high quality code base
  • Contribute ideas to improve our service and software
  • Troubleshoot problems and implement fixes as needed
  • Continued growth through developer conferences and technical training

About You:

  • BS or MS Computer Science or related technical discipline
  • 5+ years in software development
  • Experience in Go, Ruby, Java or Python preferred
  • Knowledge of Linux is a plus
  • Familiarity with JavaScript, CSS/HTML and toolkits (jQuery, SASS, etc) helpful
  • Proficient knowledge in computer science, with strong competencies in data structures, algorithms, software design and architecture, and OO design
  • Experience with service oriented architecture and scalable services
  • Strong analytical, problem solving, and debugging skills
  • Ability to work and participate on a team in an open collaborative environment
  • Write clean, efficient code

 

Apply Now
Team Lead - Engineering

Boulder, Denver

SendGrid is and always will be an engineering company. We hire people with a wide range of technical skills and expertise who are interested in solving large-scale development problems, like how to deliver billions of transactional emails per month in a secure and scalable way.

Although we do send 2% of the world’s non-spam email, SendGrid is much more than an email company, and our mission has much greater scope. To handle transactional messaging at-scale requires expertise from nearly every area of computer science. Our engineers work on many projects that carry varying responsibilities.

What You’ll Do

The Team Lead’s goal is improving the way we do things, not just keeping up with the things we need to do. It’s about scaling the team to be mature, professional and have a clear purpose and vision.  As a Team Lead at SendGrid, you will be responsible for guiding a small, versatile and passionate team that is not afraid to dig into any part of the code, find, and fix challenging issues. You will provide direction and develop robust improvements to complex problems and defects. What you will do includes, but is not limited to:

  • Help create an environment that fosters excellence in engineering and personal growth for members of your team

  • Provide solutions that help scale infrastructure and operations needs

  • Continuously learn code across the system stack and recommend/implement refactor paths for incremental improvements

  • Lead a dynamic team with short turn around times, ensuring the team is developing and maintaining a high quality code base

  • Contribute to continuous improvement of software development best practices in the areas of development habits, tools, languages, and APIs

  • Work with product owners and project managers to maintain an effective agile development team

  • Troubleshoot escalation issues, determine root cause, effectively communicate action plan and status to all stakeholders, help the team implement solutions

  • Identify failure modes, provide mitigation strategies, participate in implementation

  • Engage with customer support to understand issues related to product, find and implement solutions

  • Continued growth through developer conferences and technical training

  • Actively work with Team Leads across the Engineering department to develop department-wide processes and technical standards

  • With assistance from Engineering Managers, handle 1 on 1 and quarterly reviews with the team, providing mentorship and feedback.

  • Work with Engineering Managers & other Team Leads on new services, on-time delivery of work, and evolving the current state of SendGrid Engineering

About You

You have a passion for writing beautiful code in sustainable applications, and you want to invest in other engineers to help them rise above the typical pitfalls that are common to software development.  You firmly believe in being an engineering scout - always leaving things in better shape than you found them.  You are involved in the engineering community outside of your office, taking opportunities to share with and learn from others in this field.  You have a range of experience gained through your innate curiosity, tinkering, and desire to solve technical issues. You enjoy problem solving both independently and within a team. You have an ability to find your way around code and figure things out. You gain satisfaction from figuring out and solving complex problems.  The following probably describes you:

  • BS in Computer Science or related technical discipline

  • 5+ years in software development

  • 1+ years influencing people and programs

  • 2+ years programming experience in Ruby, PHP, Java or Python preferred

  • Experience with test driven development and pair programming preferred

  • Golang knowledge a plus

  • Knowledge of Linux is a plus

  • A solid foundation in computer science, with strong competencies in data structures, algorithms, software design and architecture, and OO design

  • Experience with service oriented architecture and highly scalable services preferred

  • Strong analytical and problem solving skills

  • Self motivated, works well without supervision, sees commitments through completion

  • Encourage an open collaborative environment

  • Ability to refactor complex code

  • Strong communication skills, ability to express technical concepts to stakeholders of varying technical proficiency

  • Write clean, efficient code

Apply Now

SendGrid is and always will be an engineering company. We hire people with a wide range of technical skills and expertise who are interested in solving large-scale development problems, like how to deliver billions of transactional emails per month in a secure and scalable way.

As a Big Data Programmer at SendGrid, you will work with a small "Big Data" team to use SendGrid's wealth of data to send email better. You will write code and integrate big data technologies to integrate data science algorithms into SendGrid's email infrastructure.

What You'll Do

  • Work directly with our Sr. Data Scientist to integrate custom algorithms into SendGrid's email infrastructure
  • Adopt, test, integrate and optimize Big Data technologies like Cassandra and Hadoop 
  • Quickly develop code to achieve integration
  • Contribute ideas to improve our service and software
  • Continued growth through developer conferences and technical training

About You

  • BS, MS, or PhD in Computer Science. Mathematics, Statistics or related technical discipline
  • Extensive programming experience in Ruby, PHP, Java or Python (strong OO skills preferred)
  • Experience working with Big Data technologies (Cassandra, Hadoop, Hortonworks, etc.) or a desire to ramp up using these technologies quickly
  • A solid foundation in Computer Science, with strong competencies in data structures, algorithms, and software design and architecture
  • Experience interviewing, hiring, building and mentoring engineers
  • The ability to contribute clean, efficient code and conduct ongoing code reviews

 

Apply Now

SendGrid is and always will be an engineering company. We hire people with a wide range of technical skills and expertise who are interested in solving large-scale development problems, like how to deliver billions of transactional emails per month in a secure and scalable way.

As a software engineer at SendGrid, you will work on a small, versatile and passionate team, tackling new problems as we continue to push our technology forward. You will design, test, deploy and maintain software solutions that solve developers’ problems at-scale. You will have the opportunity to write mission-critical code that enables us to achieve our goal of simplifying communication between businesses and their customers.

Although we do send 2% of the world’s wanted email, SendGrid is much more than an email company, and our mission has much greater scope. To handle transactional messaging at-scale requires expertise from nearly every area of computer science. Our engineers work on many projects that carry varying responsibilities.

What you'll do:

  • Develop new, innovative, scalable services & APIs that have millions of requests per day
  • Build highly dynamic full stack applications for our customers
  • Build and enhance products that empowers businesses to share exciting news, events, and offers with their customers
  • Develop reliable, distributed services that scale dynamically in the cloud
  • Research and implement technology solutions for reliable highly distributed, high transaction services
  • Work in a dynamic team environment with short turn around times, developing and maintaining a high quality code base
  • Contribute to continuous improvement of software development best practices in the areas of tools, languages, and APIs
  • Continued growth through developer conferences and technical training

 About you:

  • BS, MS, or PhD in Computer Science or related technical discipline
  • 2+ years in software development 
  • 1+ years programming experience server-side frontend preferred
  • Experience in Go (Golang) a plus 
  • Experience scaling services/systems preferred. 
  • Knowledge of Linux is a plus
  • A solid foundation in computer science, with strong competencies in data structures, algorithms, software design and architecture, and OO design
  • Experience with service oriented architecture
  • Strong analytical and problem solving skills
  • Self motivated, works well without supervision, sees commitments through completion
  • Ability to work and participate on a team in an open collaborative environment
  • Strong communication skills, ability to express technical concepts in verbal and written form
  • Write clean, efficient code
Apply Now

The SendGrid Quality Engineers have end-to-end responsibility for the SendGrid eMail Delivery Pipeline. Each individual delivery team works closely with the Product Manager, Scrum Master and Head of Sales to evolve existing sites, services and products and deliver new ones using Agile methodologies.

The major areas of focus for this team include:

  • Development of consumer and customer products
  • Development of web applications, APIs, services and other technology
  • Continuous deployment of quality software
  • Security and support of production applications and systems

As a Software Engineer in Test you will be responsible for ensuring that software and application changes produced meets the user’s requirements, are bug free and do not affect the production environment adversely. 

In this role you will also require liaising with Developers, System Administrators and Product Owners to flesh out new requirements along with providing meaningful inputs to improve the overall software quality of our products.

You will be working with a small team to deliver software in accordance with the timelines with highest possible quality.

What You'll Do

Quality Analysis

  • Analyze specifications provided by the Product Owners to develop test cases and plans
  • Ensure released software products are defect free
  • Provide feedback on the process to ensure continual improvement of the process
  • Participate in the Agile Quality Assurance Practice
  • Create automated acceptance tests for stories as required
  • Conduct tasks within agreed time frames

Communication

  • Communicate effectively in daily standup meetings
  • Communicate effectively in weekly planning meetings
  • Communicate effectively in cross departmental stakeholder meetings
  • Participate in performance and evaluation reviews

About You

Personal Attributes

  • Work in or be flexible to work in an agile and fast paced environment
  • Be passionate about the email delivery industry
  • Confident in both formal and informal settings with the ability to relate to individuals across all levels of the organization
  • Share experience and knowledge with colleagues, enabling others to learn and grow
  • Have an inquisitive and quality-centric nature, and be willing to stand up and ask questions as required
  • Provide assistance and support to team members
  • Be approachable and willing to collaborate with others where necessary
  • Embrace change, and responsibility

Skills

  • General problem solving skills and ability to think creatively
  • Time management and prioritization
  • Work productively in a fast paced environment
  • Time management and prioritization and have the ability to work unsupervised or with minimal guidance
  • Have varied automated tools experience and the desire and aptitude to continually learn and develop their skills

Qualifications & Experience

  • At least 3 years of practical experience as a Quality Engineer on software development teams.
  • Expert level experience working with complex software systems in a Unix/Linux environment.
  • Strong knowledge of scripting languages (such as Perl, Python, PHP and or Ruby), automated testing frameworks (such as Lettuce, Cucumber rSpec), testing tools (such as Selenium).
  • Good understanding of Agile software development
  • Solid QA/Testing experience in highly available systems
  • Proficient in working with databases such as MySQL and ability to write basic to complex SQL queries.
  • Understanding of GitHub
  • Understanding of Continuous Delivery models using tools like Jenkins/Bamboo
  • A Bachelors degree or higher in Computer Science or related discipline

 

Apply Now

SendGrid is and always will be an engineering company. We hire people with a wide range of technical skills and expertise who are interested in solving large-scale development problems, like how to deliver billions of transactional emails per month in a secure and scalable way.

As a software engineer at SendGrid, you will work on a small, versatile and passionate team, tackling new problems as we continue to push our technology forward. You will design, test, deploy and maintain software solutions that solve developers’ problems at-scale. You will have the opportunity to write mission-critical code that enables us to achieve our goal of simplifying communication between businesses and their customers.

Although we do send 2% of the world’s wanted email, SendGrid is much more than an email company, and our mission has much greater scope. To handle transactional messaging at-scale requires expertise from nearly every area of computer science. Our engineers work on many projects that carry varying responsibilities.

What you'll do:

  • Develop new, innovative, scalable services & APIs that have millions of requests per day
  • Build highly dynamic full stack applications for our customers
  • Build and enhance products that empowers businesses to share exciting news, events, and offers with their customers
  • Develop reliable, distributed services that scale dynamically in the cloud
  • Research and implement technology solutions for reliable highly distributed, high transaction services
  • Work in a dynamic team environment with short turn around times, developing and maintaining a high quality code base
  • Contribute to continuous improvement of software development best practices in the areas of tools, languages, and APIs
  • Continued growth through developer conferences and technical training

 About you:

  • BS, MS, or PhD in Computer Science or related technical discipline
  • 5+ years in software development 
  • 2+ years programming experience server-side frontend preferred
  • Experience in Go (Golang) a plus 
  • Experience scaling services/systems preferred. 
  • Knowledge of Linux is a plus
  • A solid foundation in computer science, with strong competencies in data structures, algorithms, software design and architecture, and OO design
  • Experience with service oriented architecture
  • Strong analytical and problem solving skills
  • Self motivated, works well without supervision, sees commitments through completion
  • Ability to work and participate on a team in an open collaborative environment
  • Strong communication skills, ability to express technical concepts in verbal and written form
  • Write clean, efficient code
Apply Now

The SendGrid Quality Engineers have end-to-end responsibility for the SendGrid eMail Delivery Pipeline. Each individual delivery team works closely with the Product Manager, Scrum Master and Head of Sales to evolve existing sites, services and products and deliver new ones using Agile methodologies.

The major areas of focus for this team include:

  • Development of consumer and customer products
  • Development of web applications, APIs, services and other technology
  • Continuous deployment of quality software
  • Security and support of production applications and systems

As a Software Engineer in Test you will be responsible for ensuring that software and application changes produced meets the user’s requirements, are bug free and do not affect the production environment adversely. 

In this role you will also require liaising with Developers, System Administrators and Product Owners to flesh out new requirements along with providing meaningful inputs to improve the overall software quality of our products.

You will be working with a small team to deliver software in accordance with the timelines with highest possible quality.

What You'll Do

Quality Analysis

  • Analyze specifications provided by the Product Owners to develop test cases and plans
  • Ensure released software products are defect free
  • Provide feedback on the process to ensure continual improvement of the process
  • Participate in the Agile Quality Assurance Practice
  • Create automated acceptance tests for stories as required
  • Conduct tasks within agreed time frames

Communication

  • Communicate effectively in daily standup meetings
  • Communicate effectively in weekly planning meetings
  • Communicate effectively in cross departmental stakeholder meetings
  • Participate in performance and evaluation reviews

About You

Personal Attributes

  • Work in or be flexible to work in an agile and fast paced environment
  • Be passionate about the email delivery industry
  • Confident in both formal and informal settings with the ability to relate to individuals across all levels of the organization
  • Share experience and knowledge with colleagues, enabling others to learn and grow
  • Have an inquisitive and quality-centric nature, and be willing to stand up and ask questions as required
  • Provide assistance and support to team members
  • Be approachable and willing to collaborate with others where necessary
  • Embrace change, and responsibility

Skills

  • General problem solving skills and ability to think creatively
  • Time management and prioritization
  • Work productively in a fast paced environment
  • Time management and prioritization and have the ability to work unsupervised or with minimal guidance
  • Have varied automated tools experience and the desire and aptitude to continually learn and develop their skills

Qualifications & Experience

  • At least 5 years of practical experience as a Quality Engineer on software development teams.
  • Expert level experience working with complex software systems in a Unix/Linux environment.
  • Strong knowledge of scripting languages (such as Perl, Python, PHP and or Ruby), automated testing frameworks (such as Lettuce, Cucumber rSpec), testing tools (such as Selenium).
  • Good understanding of Agile software development
  • Solid QA/Testing experience in highly available systems
  • Proficient in working with databases such as MySQL and ability to write basic to complex SQL queries.
  • Understanding of GitHub
  • Understanding of Continuous Delivery models using tools like Jenkins/Bamboo
  • A Bachelors degree or higher in Computer Science or related discipline

 

Apply Now

We are looking for a talented Technical Project Manager to lead our product delivery teams through vision definition, dependency planning and tracking, strategic planning, impediment removal, training and coaching. The individual must have the ability to assess existing software product and understand team dependencies to help teams efficiently release new software.

What You'll Do

  • Advise teams on project activities, manage risk mitigation and change control processes, and communicate to senior executives within the development and business partner organizations
  • Facilitate cross-team communication and coordination to ensure that the team has the resources they need to complete their work as quickly as possible
  • Demonstrate leadership qualities including flexibility and adaptability to changes in roles and responsibility as required
  • Embrace teamwork while promoting a culture of openness and flexibility.  Help to ensure the team is working in a collaborative and positive environment, and help to make adjustments where needed to keep a positive team environment
  • Reinforce Agile best practices and help course correct where needed to keep the team working smoothly and efficiently within the SendGrid agile framework
  • Work across multiple teams to ensure consistency of approaches
  • Help multiple Agile teams identify and remove impediments
  • Foster, and help facilitate, the self-management of teams
  • Partner with multiple Agile teams to advance Agile skills and improve results for the organization
  • Help teams organize into Agile programs
  • Continue to learn and implement industry best practices

About You

  • Bachelor's degree in Computer Science or related technical discipline
  • 3-5 years of technical project and/or program management experience managing technically complex, cross-organizational, multi-stakeholder projects and agile iteration management experience
  • Agile certification prefered (CSM, CSP)
  • Thorough understanding of agile software development methodologies, values, and procedures
  • Technical experience and expertise sufficient to understand and contribute to technical developer discussions(programming language is not important)
  • Strong leadership qualities and organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles



Apply Now

Operations

No openings at the moment, but check back soon.

Product and Marketing

No openings at the moment, but check back soon.

Revenue

SendGrid seeks a Business Development Manager to grow and manage our partner ecosystem. This role will be responsible for the development, growth and revenue contribution of our go-to-market strategy with SendGrid’s distribution partners in the cloud technology space (IaaS, PaaS, MBaaS, etc.). This is a great opportunity to join SendGrid’s nimble Business Development team in a highly strategic and visible role within the company.

What You’ll Do

  • Cultivate, manage and grow relationships with new and existing reseller partners

  • Drive business opportunities in conjunction with our partners that lead to revenue and customer acquisition for SendGrid

  • Develop a deep understanding of partner organizations, technologies and strategies, and map key areas of opportunity relative to SendGrid objectives

  • Establish personal relationships with key personnel at partner organizations

  • Work closely with SendGrid’s functional and executive teams to create all necessary connections and relationships within partner organizations

  • Develop our go-to-market strategy and manage our joint marketing and selling efforts with partners

  • Facilitate and execute collaborative sales efforts, presentations, marketing activities, and training with partner sales and technical organizations

  • Work closely with SendGrid’s BD and marketing teams to develop presentation materials, marketing documentation and training collateral in support of these partnerships

About You

  • 4+ years in-depth experience in sales, business development, or alliances for technology companies

  • Familiarity with cloud infrastructure technologies and landscape (Infrastructure as a Service, Platform as a Service, etc.) is a major plus

  • Familiarity with SMTP, DNS and API’s is a major plus

  • Ability to convey business and technical value of SendGrid’s product

  • Strong networking and communication skills

  • Passionate about developing strategic relationships

  • Ability to manage and execute on multiple partnership engagements simultaneously

  • Excellent communication and presentation skills, both written and oral

  • 4 year degree

  • Ability to travel up to 25%

Apply Now

Support

SendGrid is growing and looking to hire a new Support Engineer who is passionate about customer support. Excellent customer service is one of the core values of our company and what our customers have come to expect and love about our service. If you are technically savvy, customer focused, and have outstanding verbal and written communication skill set, keep reading!

What you'll do

  • Enthusiastically respond to technical support requests through phone, email and online chat
  • Empathize with the customer and be their advocate
  • Willing to work a 12-hour or non-standard support shift
  • Provide excellent customer service consistent with our world class reputation
  • Perform testing of features & site functions, escalate issues within the department as needed, assist with communicating issues to our Engineering Team
  • Help users with trial sign-up process, configuration of accounts, billing issues, general troubleshooting, general account assistance
  • Create knowledge base articles and assist with upkeep of FAQs
  • Learn all the ‘ins and outs’ of the product and services offered to properly assist users with selecting the appropriate subscription plan for their needs
  • “Right-size” customers within our product line by aligning customer goals with proper services to ensure their success

About you

  • High Energy, optimistic outlook and positive attitude
  • Enthusiastic about technology/early adopter (gadget geek)
  • Empathetic approach to troubleshooting and customer service
  • Turns obstacles into challenges
  • Quick learner, willing to take initiative, and has great follow through
  • Strong listening skills and analytic abilities
  • Introspective with passion for self improvement
  • Passion for applied learning in a fast paced environment
  • Strong problem solving skill set, creatively
  • Communicates based on what is heard, not just what is said
  • Motivated by challenges
  • 1-3 years providing professional customer and technical support
  • 4 year degree from an accredited university
Apply Now
Support Engineer

Orange County

SendGrid is growing and looking to hire a new Support Engineer who is passionate about customer support. Excellent customer service is one of the core values of our company and what our customers have come to expect and love about our service. If you are technically savvy, customer focused, and have outstanding verbal and written communication skill set, keep reading!

What you'll do

  • Enthusiastically respond to technical support requests through phone, email and online chat
  • Empathize with the customer and be their advocate
  • Willing to work a 12-hour or non-standard support shift
  • Provide excellent customer service consistent with our world class reputation
  • Perform testing of features & site functions, escalate issues within the department as needed, assist with communicating issues to our Engineering Team
  • Help users with trial sign-up process, configuration of accounts, billing issues, general troubleshooting, general account assistance
  • Create knowledge base articles and assist with upkeep of FAQs
  • Learn all the ‘ins and outs’ of the product and services offered to properly assist users with selecting the appropriate subscription plan for their needs
  • “Right-size” customers within our product line by aligning customer goals with proper services to ensure their success

About you

  • High Energy, optimistic outlook and positive attitude
  • Enthusiastic about technology/early adopter (gadget geek)
  • Empathetic approach to troubleshooting and customer service
  • Turns obstacles into challenges
  • Quick learner, willing to take initiative, and has great follow through
  • Strong listening skills and analytic abilities
  • Introspective with passion for self improvement
  • Passion for applied learning in a fast paced environment
  • Strong problem solving skill set, creatively
  • Communicates based on what is heard, not just what is said
  • Motivated by challenges
  • 1-3 years providing professional customer and technical support
  • 4 year degree from an accredited university
Apply Now

Business Operations

SendGrid is not a typical company and we are not looking for a typical accountant! We are searching for a highly motivated individual to join our accounting team as Assistant Controller. The ideal candidate will be: a leader, an awesome team member, collaborative, process driven, and a strong communicator.  Candidates must be excited to work in a fast paced, dynamic and rapidly changing environment.  If this sounds exciting, then read on!

About the Role

Reporting to the Director of Financial Operations & Reporting, the Assistant Controller will manage all aspects of the company’s day-to-day accounting functions as well as ongoing special projects.

About You

  • You know your stuff: You have seven to ten years of experience which includes a mix of industry and public accounting (Big 4 or regional strongly preferred). Ideally your experience includes four years of progressively challenging work.
  • You got book smarts: Your have a solid understanding of GAAP and ability to research accounting issues and draft memorandums as necessary. You have a Bachelor’s Degree in Accounting from an accredited university and preferably an Active CPA license to prove it.
  • You got street smarts: You have strong critical thinking, communication and organizational skills. Along with a healthy dose of tenacity to make sure stuff gets done.
  • You have a knack for leading others to greatness: You have strong supervisory and management skills.  You like to develop teams.
  • You get stuff done: You are self-motivated with the ability to effectively prioritize, make and meet commitments while working under minimal supervision
  • You just may be a bit of a geek deep down inside: You love software, you're tech savvy and learning a new function in Excel actually excites you.
  • You recognize that it’s a small world: You have prior experience with international expansion and/or accounting for foreign exchange issues.
  • You’re a nitpicker: You’re obsessed with attention to detail.
  • You’re a life-long learner: You are always looking to broaden your knowledge base and take on additional responsibilities.
  • You laugh out loud a lot.

What You’ll Do

  • Responsible for month end close, including the usual suspects like journal entries, reconciliations and flux analyses
  • Responsible for the monthly consolidated financial statements and month-end financial reporting package
  • Lead, manage and develop an awesome team of general accounting, billing, accounts payable and payroll professionals.
  • Become an expert on our processes and systems as well as identify and implement process improvements
  • Talk to people in all departments to get to know SendGrid, our culture and gain general context
  • Responsible for financial, tax and 401k audit preparation
  • Exercise good business judgment
  • Oversee 401(k) administration
Apply Now
Sr. Manager of IT

Boulder, Denver

The Sr. Manager of IT will be responsible for managing the technology enablement and infrastructure of the company and providing direction and mentorship to our IT Operations Engineers. Responsibilities will include oversight of a heterogenous end user environment consisting of Mac, Windows and Linux end users. The Sr. Manager of IT will also manage corporate communications including VoIP, teleconferencing, VPN, and secure distributed networking to ensure efficient, seamless and scalable operations throughout a distributed location environment.

This position requires past hands-on experience, and the humility to still do what needs to be done and lead by example.  We are looking for someone with strategic experience designing robust solutions that scale, a penchant for solving tough technical problems, dedication to ensuring high-availability and a natural ability to fit into our dynamic, fast-paced culture.  This person will help take IT Operations from being reactive to being the proactive technology leaders across SendGrid’s technology ecosystem.  

What you’ll do

  • Manage SendGrid’s IT team, including goal-setting, prioritization, maintaining team budget and project management  (Agile/Kanban experience preferred)
  • Be a key leader in defining and delivering on SendGrid’s longer-term technology infrastructure strategy, with a strong emphasis on security and scalability
  • Configuration, deployment and desktop support of Mac OS X, Windows and Linux systems
  • Administration of corporate IT servers and infrastructure
  • Acquire and configure desktop machines and infrastructure equipment
  • Train end-users on best practices, new software and policies
  • Spearhead IT projects and oversee their completion & success
  • Setup and maintain remote office infrastructures including network and phone systems
  • Some travel will be required

About you

  • 5+ years of people management
  • 7+ years of overall IT experience
  • Ability to recognize the right tool for the right situation/problem, equal weighting of both commercial and open-source solutions
  • The ability to take initiative, solve problems, make big decisions, take risks and communicate effectively
  • Experience working with Google Apps, Cisco Meraki, Cloud management, et al.
  • Strong documentation ethic – capable of maintaining and authoring internal procedure & policies
  • Ability to thrive in a fast-paced startup environment while maintaining awareness of the larger organization
  • Excellent communication skills, capable of explaining highly technical problems in "plain" English
  • Ability to lift 50+ lbs computer equipment and hardware as needed
  • Previous work experience in a late stage start-up/quickly scaling business is a plus
  • Ability to perform well and keep the team motivated under-pressure and tight timelines
  • Ability and willingness to travel up to 40% (between CO offices) and 20% to Orange County office
Apply Now

Customer Success

No openings at the moment, but check back soon.

Delivery

Delivery Consultant

Boulder, Denver

Are you an email deliverability expert looking to join a fast-paced stable startup and make an impact? SendGrid helps our customers maximize the value of their email programs. To do this, we’re expanding our team of “white glove treatment” delivery consultunts to help our larger customers send the right message to the right person at the right time with the right frequency.

Getting good mail delivered isn’t always easy – spammers have made things difficult for the good guys. That’s where you come in. You will help our customers navigate the deliverability minefield, and correct those who stray from the path.

Trust is the foundation of the email ecosystem, and by keeping our traffic clean, SendGrid earns the trust of the world’s largest receivers. You will be part of a team that actively works with and improves the broader email ecosystem. We want to make email better, and are finding creative ways to make it so.

About You

  • You are honest, motivated, connected, eager, experimenting, learning, ethical, driven and talented
  • You are likeable. People enjoy being around you. You can correct someone and have them thank you for it afterward
  • You can assess a situation, choose a course that is right, then persuade others to follow your lead
  • You prefer to be preventative than corrective, but are effective with either approach
  • You are comfortable and effective communicating with technologists, executives, customers and peers, in person, on stage, by phone or in writing
  • You are committed to your team and look for ways to help
  • You prefer to teach someone to fish than give someone a fish
  • You are open to new ideas, new approaches, new connections
  • You have a positive outlook, a can-do attitude, and a quiet confidence born from competence and experience
  • You trust your instincts, but prefer to use data to make your decisions
  • You are not satisfied with the status quo. You keep improving – your self, your tools, your processes, your relationships
  • You have a mature sense of right and wrong, good and bad, true and false
  • You have already earned the trust and respect of leaders in the email community by participating and contributing in meaningful ways
  • You are an analytical thinker who creatively makes sense of data, generates new ideas, takes risks, leads change, encourages innovation, and solves problems
  • You know the methods and tactics of the Dark Side but are eager to push back the darkness of the world. You wear a white hat

What You’ll Do

We’re looking for an experienced email delivery consultant who’s already “been there, done that” for some time. You will report to SendGrid’s VP of Email Delivery. Here are some of the things we expect you’ll be able to do from day one:

  • Work closely with high-value customers to improve their success with email
    • Communicate with customers by phone, email, or in person (occasional travel)
    • Use a variety of tools to assess a sender’s email reputation, message content, log data, email metrics and sending practices. Show them what they’re doing right, what they’re doing wrong, and what they should change to get better results
  • Identify and correct customers who are at risk of violating our terms of service
    • Accurately vet prospects and decide if they meet SendGrid’s standards
    • Kindly but firmly persuade customers to do the right thing – even when they’re tempted to take short cuts. You will frame your suggestions in terms of the customer’s intrest so they’re motivated to follow through with your plan
    • Identify ways to improve SendGrid’s customer provisioning and abuse detection/prevention systems and processes
  • Tune our systems for better delivery or efficiency
    • Help design or build new tools so that our deliverability and compliance teams can work even more efficiently
    • Flip through your rolodex of ISP contacts, call the right person, and troubleshoot a deliverability issue. Worldwide!
    • Set up FBLs and 3rd party scoring systems, and have the patience to troubleshoot and fix them when they break
    • Analyze SMTP response codes and tune delivery parameters
  • Represent SendGrid within the email community
    • Travel to industry conferences multiple times a year (sometimes internationally) and have already contributed your ideas and talents to strengthen the email community
    • Contribute diplomatically on industry discussion lists
    • Share your expertise via blog posts, webinars, or to a crowd from a stage
  • Keep growing
    • Multiply your impact by coaching others – teaching them your secret sauce
    • Keep up to date with ever changing legal requirements, privacy regulations, and email best practices
    • As a bonus, it would help to have experience with system security, computer networking, Unix, email protocols, SQL and troubleshooting skills. If you don’t already write code, it would be a bonus if you’re interested in learning to build your own productivity tools
Apply Now

Design

No openings at the moment, but check back soon.

R&D

No openings at the moment, but check back soon.

Internships

HR Intern

Boulder

We are seeking a Human Resources, aka “People Ops” Intern that will be looking to advance a career in the HR field and will be excited to work in a dynamic and hyper-growth company. The role will have an opportunity for exposure to all aspects of People Ops, including recruiting, and help support organization-wide initiatives.

Examples of exposure and assistance

  • Compilation and analyzing workforce information

  • HRIS and other internal system wizardry

  • Compliance of employment law including guidelines & policies, handbook, etc.

  • Benefits administration and introduction of a company Wellness Program

  • Recommendation of new approaches for effectiveness within the department

  • Participation in department meetings and activities

  • Administration duties that support the team

  • Recruiting and recruiting operations

  • Evangelising and enhancing company culture

About You

  • A passion for technology, business, people, and the intersection of all three

  • Team-player with a great attitude

  • A thirst for learning

  • Excellent written and verbal communication skills

  • Highly motivated, resourceful and able to work independently with initial guidance

  • Ability to manage and prioritize multiple projects in a fast-paced environment

  • Maturity to appropriately handle sensitive and highly confidential information

  • Demonstrated approach of idea-to-content creation

  • Strong organizational skills, attention to detail and technical aptitude

  • A creative idea machine

  • Working on Bachelor’s degree; ideally in HR management or  Business

Apply Now