email support


Checking In With SendGrid Email Support

Best Practices, Technical
listening

SendGrid sends billions of email every month for thousands of customers, so it’s no surprise that our amazing support staff handles a ton of questions. Whether it’s helping new customers integrate or informing customers of changes to DMARC policies, they handle it all. We picked a few common questions SendGrid Support received over the last month to highlight here along with their answers: Technical Email Issues Why isn’t my email-to-sms working? If you’re considering sending large numbers of SMS messages to customers from your SendGrid account, you may run into some problems. The bandwidth for SMTP-to-SMS is very narrow because network providers need to be able to predict traffic and prevent spam messages. Our post Email to SMS goes into


The Benefits of Sending Email in the Cloud

Best Practices, Product
cloud@

Sending email using a cloud-based SMTP server has numerous benefits for growing businesses, saving you time and streamlining your costs. Many of our customers started with custom systems, but as usage increased found that their current email infrastructure didn’t have long term appeal to the bottom line. As a result, they searched for more cost effective ways to manage their email and found outsourcing to be their solution of choice. In fact, outsourcing email is a growing trend among IT professionals that are charged with building a productive product line while managing costs.  Read More ›