Category Archives: Product

Introducing: SendGrid List Assist

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Here at SendGrid we strive to not only help people send quality emails, but to teach and assist them in fostering good, intelligent sending habits. A major theme we see from a support standpoint is the need to regularly update recipient lists. As senders experience bounces, unsubscribes, and spam reports, they should be purging their sending lists of these to make sure they are only sending to their usable contacts. In an effort to satisfy this need, our support team has created a new SendGrid feature to help you manage your lists. We are proud to introduce the new SendGrid List Assist

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The Myth of Opportunistic TLS and Email Privacy

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Back in June, SendGrid joined a large group of Internet companies in the effort to prevent dragnet surveillance of customer traffic. On our part this specifically involved adding opportunistic TLS—encrypting traffic to any mail server that supports it. While this does move us closer to the goal of complete customer privacy, there are some caveats that aren’t often talked about. Opportunistic TLS does provide better privacy than sending everything cleartext, but it does not provide any protection against an attacker attempting to hijack traffic to a specific domain. All an attacker needs to do is take over the domain, not

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Introducing the Next Generation of SendGrid and Advanced Suppression Manager

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Over the last few months, we’ve been hard at work innovating how our customers engage and work with their SendGrid accounts. Today, we’re happy to announce that a new generation of the SendGrid Customer Portal is available for customers to try in beta. This optional, early-stage version of the new SendGrid Customer Portal provides SendGrid users with an improved user experience and interface consistency.   Moving forward, this new SendGrid environment will be the place to find new products, features, and enhancements. Log into the beta to find announcements every few weeks! To try the SendGrid Customer Portal beta, log

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Announcing New SendGrid Features and Functionality

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As the world’s largest email infrastructure as a service, we’re constantly improving the SendGrid experience and functionality for our customers. Today, we’re happy to announce the release of 4 new features: Email Scheduling Parameters IP Warm Up 2-Factor Authentication SSL-Enabled Click and Open Tracking. These new features are available right now and are completely free to use depending on your plan. Below, you’ll find a brief description of each of the new SendGrid features and how they’ll benefit your email program. For additional information, as well as directions on how to implement them, please click on the links to each

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Baligam Uses SendGrid to Send Over 18 Million Messages Each Month

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Founded in 2010, Baligam is Israel’s top daily deal site. Every day, they provide their subscribers with thousands of deals they can take advantage of. In order to do this, Baligam uses a few different SendGrid functions. Baligam’s primary emails consist of three different types of deal newsletters: daily, tourism, and flash sales. These newsletters are the source of Baligam’s customer communications and revenue. In addition to these marketing email communications, Baligam also uses SendGrid for their transactional email needs. User registration, subscription confirmation, password change notification, and shipping and order confirmation emails are all automatically sent through our SMTP

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DonorsChoose.org Raises Money for Teachers and Students in Need Through SendGrid Transactional Email

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We’re happy to announce a brand new case study of a great SendGrid customer: DonorsChoose.org. DonorsChoose.org pioneered crowd funding for charity in April 2000. Their online charity enables people to donate directly to teachers and students in need. Through DonorsChoose.org, teachers can ask for funding for classroom projects, people can donate directly to those projects, and students in need can be better educated. Email is one of the key ways DonorsChoose,org communicates with citizen donors and donation recipients alike. Over the last year, SendGrid’s email program has helped the online charity raise more than $10 million for classrooms around the

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FamilyPet Finds a Loyal Partner And Increased Delivery With SendGrid

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“SendGrid is reliable, affordable, and a great tool for anyone who relies on email to drive their business.” –Jared Katz, President/Co-Founder FamilyPet is a strategic marketing company within the pet industry providing great resources for pet owners and businesses in the United States. The FamilyPet network consists of several pet-focused sites including familypet.com, pet matching service, Petsitting.com, and daily deals site, Coupaw.com. The Challenge: Delivery and Price The FamilyPet network sends up to 20 million emails per month with 500,000 emails sent daily to their daily deals customers alone. From marketing newsletters and promotional email to a series of transactional messages

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