Search Results for: spam

Track Transactional Email in Real-time

Historically, it was difficult to track transactional email. Developers were never sure if the email was delivered. There are various reasons email can be tripped up along the way. Email can bounce, ISPs can throttle you or you could be marked as spam. A lot of these problems can be avoided with a transactional email service, which will make sure your emails get delivered. But what about tracking these emails? Both marketing and transactional email can be extremely beneficial to a company, but flying blind to the data means missed opportunities. The type of data you can track includes notifications

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SendGrid is Providing the Event Webhook to All Customers with Bronze Accounts and Higher

SendGrid is proud to announce that we’re now providing access to our powerful Event Webhook to all of our customers who have a Bronze-level account or higher! We want to help everyone send great email, and one of the best ways to do that is to learn what happens to messages AFTER you hit send. By seeing if the message is delivered, bounced, opened, or clicked on, you can make changes and improve your email campaign. The Event Webhook addition to Bronze accounts allows you to monitor your email activity in real time. The Event Webhook provides notification of events

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Announcing SendGrid’s Open Source EventKit for the Event Webhook

SendGrid Support is happy to share the results of our first open source project! Projects like this come from a set of Support Engineers who volunteer to be part of the Support Incubator, an internal team dedicated to creating automation tools for our support engineers and customers. This project will help customers configure their own private endpoint and database to accept Event Webhook data from their SendGrid account. Our Event Webhook gives our customers unique insight into their email program, by sharing data around 9 key email events: Processed Dropped Deferred Bounce Delivered Open Click Spam reports Unsubscribe EventKit Benefits

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The Magic of Email Headers

Email amazes me. It’s an open, decentralized, and evolving means of communication that allows you to message someone on the other end of the world–-and it’s been around for fourty years. One of the amazing things about email is the depth of the specification. Email has many intricate and little-known parts, many of which are hidden in message headers. Message headers are essential to any email communication–they describe the message, who sent it, and who it’s going to. To, From, Date, and Subject, are all headers most people are familiar with, then there’s the commonly discussed DKIM and SPF, however

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SMTP Service Crash Course

When you start working with email every day, you take a lot of the basics for granted. Today, we’re re-visiting what an SMTP service is with a quick Q&A with Nigel Dunetts, a member of SendGrid’s amazing Email Support team. 1. What is an SMTP service? On the most basic level, an SMTP service functions as a method to send emails from one server (or mail client) to another across the Internet. For a more in-depth guide to email and SMTP, I usually point people to the following resources: SMTP Server Relay Basics via SendGrid’s blog How Email Works via HowStuffWorks.com

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March Madness: SendGrid in the News

It’s been an exciting start to 2014 at SendGrid, with new partnerships, new offices, and new sending milestones to celebrate! March proved to be a busy month, so here’s a short highlight reel: There’s No “I” in Scale A principal benefit that SendGrid offers is scalability—we help our customers seamlessly grow their businesses without having to worry about the cost and complexity of maintaining an in-house infrastructure. The cool thing is, while our customers are scaling…so are we! It was just announced in the Boulder Daily Camera that in May, we’ll be moving our headquarters from Pearl Street in Boulder

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Trimming Unsubscribers From Your Recipient List

Maintaining your subscriber list is an essential part of any email marketing strategy because it allows you to trim away addresses in your list who don’t wish to receive your messages. Continuing to send to these messages can leave you open to being reported as spam, which can hurt your reputation and deliverability. SendGrid provides customers with two different ways to manage their marketing email subscribers: Email Reports – By enabling the Subscription Tracking App from the “Apps” section of your account, a footer will be placed at the bottom of all transactional SMTP and Web API emails. This footer

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