Search Results for: spam

Why Legitimate App Email is Mistaken For Spam

Do you ever get reports from your customers that “this email” or “that email” was never received? Chances are, your answer is an emphatic “Yes”, but rest assured – you’re not alone. In fact, the open “secret” of email communications is that nearly 20% of legitimate email is never delivered to the intended inbox. Overall, more than half of all email sent is considered to be abusive or illegitimate. So, what do these unfortunate statistics have to do with your business? Related PostsWebinar: Q&A with Ken and Carly Customer Success Story: Extole “Likes” SendGrid’s Deliverablity Expertise and ISP Mediation Solutions

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5 Key Practices to Avoid the Spam Folder

According to MAAWG’s Email Metrics Report released in November 11, almost 90% of the emails included in their study were considered to be abusive. Spam and other malicious emails continue to plague customers, ISPs and legitimate senders so to ensure your emails get delivered to the inbox, you have to follow a few key email best practices. Focus on your sending reputation. ISPs look at your sending behavior to make filtering decisions. If you have a good sending reputation, your emails will get delivered, but if not, your emails may end up being blocked at the gateway or labeled as

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Why Are My Transactional Emails Ending Up in the Spam Folder?

  Spam is any email that is not wanted or requested by the recipient. While the majority of spam comes from an unknown sender, oftentimes legitimate email is categorized by spam either by the recipient or by the ISP delivering emails to customer inboxes. So why does this happen? Recipients who label your email as spam do so by clicking the “This is Spam” button in their email client. This notifies the ISP that this is unwanted mail. Each ISP has different thresholds or limits for the amount of acceptable complaints a sender can have for each email deployment. If

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How SendGrid Found the SpamAssassin Y2K10 Rule Bug

One of the many things SendGrid does on the backend to determine if a user is having deliverability problems is scan the content through multiple enterprise spam filters multiple times per day for every user.  Some of the filters include Postini, CloudMark, Brightmail, IronPort, Barracuda, Mail Foundry, and SpamAssassin.  These filters are additional filters from our delivery monitory to ISPs such as Hotmail, Yahoo, Gmail, and AOL.  In the last couple of days we noticed that a lot of legitimate emails were triggering the SpamAssassin filter.  The following shows how our graph looks like:

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Add SendGrid to Your Node.js Applications With Modulus

We are excited about working with innovative, like-minded companies, so today we’re pleased to announce our partnership with with Modulus, a Progress company. Modulus is a platform-as-a-service (PaaS) that allows you to easily host, deploy, scale, and monitor your Node.js applications. The Modulus platform is ideally suited for developers who are building real-time mobile, SaaS, social, and big data apps that run across distributed devices and require built-in performance monitoring and powerful analytics. Modulus is offered both as a hosted service and can be deployed by enterprises in public, private, and hybrid clouds as well as on-premise. For the enterprise, Modulus provides

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O Canada: 3 FAQs From Our Email Tour in Toronto and Montreal

This year, we’ve taken our email boot camp, SendGrid Delivered, to Canada for the first time. So far, we’ve visited Toronto and Montreal and are excited to head to Vancouver to round out the summer in August. In Toronto, we were hosted by incubator space One Eleven and in Montreal this past week, we were honored to be included as a workshop as part of the International Startup Festival. My team members and I had a great time talking with senders of all volumes about deliverability, success metrics, content, and APIs. (In Toronto, our Dev Rel team members, Eddie and

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Using Facebook to Increase Your Email List

Social media sites like Facebook have become great tools for businesses to reach their customers. With Facebook’s ever-growing presence in the social lives of their consumers, it’s understandable for businesses to want to tap this resource. One of the ways businesses have recently been increasing the size of their recipient lists is by taking email addresses from Facebook profiles. Why using Facebook email addresses doesn’t always work. Unfortunately, for well-meaning businesses, mining Facebook profiles for email addresses has become the latest pitfall in delivery reputation. Taking addresses from Facebook profiles means that businesses are trusting that the user has a valid,

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