Category Archives: Company

A Q&A With Sameer Dholakia, SendGrid’s CEO

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We were happy to welcome Sameer Dholakia as SendGrid’s new CEO at the end of September. As we approach the close of the year, we were excited to talk with him about his new role, what his first 30 days on the job were like, and what he sees as priorities for SendGrid moving forward. Q: You’ve been a CEO of a startup before and an executive at a large enterprise IT company. How does that experience carry over to your new role as the chief executive of SendGrid? A: SendGrid is at a great inflection point. I’m excited to help carry

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The Top Tech Posts from October

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The SendGrid Blog is designed to be a resource for all the people out there sending email. Whether you’re the founder of a small business, a VP of Marketing at a large company, or a developer working on a project at a hackathon, we want to have content tailored to your needs. For the more technically-oriented readers, our tech posts are written by SendGrid’s fantastic developer evangelists. Whether they’re exploring new code or creating one-off apps, they’ve always got new stuff to show you. Below is a compilation of the most popular technical posts from October: Help Contribute to SendGrid’s

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SendGrid Shares Data Around European Email Opens

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In August, we celebrated the 32nd anniversary of email by releasing some unique email statistics from our data set here at SendGrid. We shared email open rates by device and region and predictions on the future of app-generated email, spam filtering, and email quality. Now, we’d like to share some more specifics focused on email opened in Europe. Collected over two 10-day periods in 2013 and 2014, this SendGrid data set spans more than 8 billion emails sent by over 125,000 companies. Here are some highlights from the data shared by our team: Tablet usage for emailing continues to increase

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SendGrid Gives Back

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2014 has been another year of growth for SendGrid. We have seen growth in our email volume, growth in our company size, and growth in our commitment to giving back to the community. Whether it’s through diversity initiatives or through our new Accelerate.EDU program, we’ve been focusing a lot on enriching our tech, startup, and local communities, and our team members as well! Each year, we encourage our now 250+ full time employees to use one full working day as a “community day.” For these days, employees are able to donate their time for a cause that’s close to their

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Diversity at SendGrid

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Today we are taking the next step in our diversity efforts by releasing our demographic figures. We may not be the first to do this, however we are glad to be part of the movement in the tech industry to make it more diverse and inclusive. By becoming transparent with our figures we hope to not only positively influence the industry as a whole, but also hold ourselves accountable to continually measure and take steps to improve.     We have a multi-pronged strategy to help change the diversity imbalance both internally at SendGrid and in the industry as a

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SendGrid TAMs Reach Out to Customers to Improve Their Email

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SendGrid is committed to customer success. One important element of that is our Technical Account Management team. So what are Technical Account Managers (or TAMs) doing for our customers? In addition to helping with the technical integration of the world’s largest cloud-based email platform, TAMs proactively monitor accounts for sending reputation and deliverability rates, they’re updated on all the latest ISP protocols, and they work directly with clients to make sure any issues are resolved as soon as possible. Reaching Out The SendGrid TAMs work with some of our highest-level clients to ensure their email programs are successful. One of the ways

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After 32 Years, Email Still Dominates

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Over the 32 years since email was invented, it’s grown in a way that few other technologies have. From something that was only used internally at organizations, email is now a necessity for everyone. As the world’s leading email delivery service, SendGrid is in a unique position to see how email continues to grow, and where it’s headed in the future. During 2013 and 2014, we collected data over two separate 10-day time periods, creating a data set of over 8 billion emails sent by more than 125,000 companies. From that data and from speaking with our own email experts,

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