Category Archives: Community

Open Source Documentation: One Year Later

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A year ago, we open sourced our documentation, with the hypothesis that it would improve the docs by adding feedback loops and removing barriers that discourage contribution. We also wanted to share what we had learned during the process. I’m glad to say that so far the results have been good, and the decision to open source our documentation continues to help us improve it as a product. Where We Are Now We’ve had 59 different contributors to the docs repo since we open sourced it, with around 15 of those contributors being community members rather than SendGrid employees. Considering

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SendGrid Accelerate: Startup Beers, Newcastle

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As part of the SendGrid Accelerate program, I spent a day up in Newcastle, UK mentoring teams on the Ignite100 accelerator based out of the community backed, and absolutely huge, Campus North workspace. We have a great relationship with Ignite and Campus North. We work together to run a fantastic networking event for northeast-based startups and developers called Startup Beers. The event is now well over a year old and shows no signs of slowing down, or being any less helpful for teams looking to meet new colleagues, or developers, or just to get some feedback on their ideas. Whilst

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Young Rewired State & Code on the Road

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“It was a sea of Blue SendGrid T-Shirts. Everywhere I looked, I saw SendGrid! You guys rock!” My first answer when asked the question “What do Developer Evangelists do?” is always: We empower and nurture developers. In previous talks I’ve given and articles I’ve written, I’ve described how teaching, mentoring, empowering, and nurturing are the most important parts of my job, and there’s no age limit to which this help is confined. In the many hackathons I (and the rest of the Developer Evangelist team) travel to, I see developers of all ages and I’m never more impressed, and quite

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Tips and Tricks for a Beginner Developer Evangelist (Part 2)

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In my previous post, I talked to a few colleagues about the tips and tricks they would give me as a beginning Developer Evangelist. The first tips were from evangelists outside of SendGrid, while this set is from my fellow SendGrid team members. Whether it’s about attitude, tech, travel, or life in general, I gathered some great input that you can check out below: Tim Falls – Director of Developer Relations at SendGrid Always be charging and have internet. Phone is your best friend. Always have data when international. Enjoy yourself and look up! Brandon West – Manager of Developer

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Tips and Tricks for a Beginner Developer Evangelist (Part 1)

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My onboarding as a Developer Evangelist at SendGrid was brief because I had been with the company for a year before I joined full-time. I started as an intern on the Ops team and when the summer ended, worked part-time remotely while finishing up my computer science degree at Rutgers University in New Jersey. The first thing I did when I started full-time was schedule 1-to-1 chats with everyone on my new team, Developer Relations, along with a few friends I’ve made in similar roles, without letting them know what we’d be talking about. At the start of the chat,

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Startup Resources

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Startups Are Everywhere We hear a lot about startups in the news, blogs, movies, and even commercials. The notion of creating a product with nothing but sheer willpower, ramen, some college buddies, and an empty garage sounds romantic. Dreams of hockey stick growth, press in TechCrunch, and Mark Cuban becoming an investor feels inevitable. In my opinion those hopes and dreams are fuel in the nascent stages of your company, but not usually what happens. It’s Hard It’s hard work finding product-market fit. That process takes time, money, and resources (commodities most startups are lacking). However, many companies such as

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Looking Back: The Top Email Posts From June

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We strive to provide helpful, interesting, and informative content about all things email on the SendGrid blog. In June, we touched on some great topics, including email security, email templates, and webhooks. In case you missed them, below is a wrap-up of the blog posts that we think you’ll find most helpful to your email campaign: SendGrid and the Future of Email Security Our Chief Security Officer, David Campbell, announced that SendGrid is now utilizing opportunistic TLS encryption to make sure that the mail customers send through SendGrid is secure. SendGrid’s Template Engine Tutorial We provided an online tutorial to guide

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