Category Archives: Best Practices

Browser Testing – All Email Clients are NOT Created Equal

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Even a novice email marketer knows how critical testing is to their success. But when we think of testing, what comes to mind is typically an A/B or multivariate test, designed to give the marketer insight into what subject line, from address, or call to action most resonates with their recipient. This type of testing is critical, certainly, but an all-too-often overlooked type of test is browser testing. In this post, I’ll cover some top tips for testing your email across browsers, clients, and devices, and how you should implement them. Tips for Successful Browser Testing Test your campaign before

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What You Need to Know About List-Unsubscribe

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Whenever we see changes in the world of deliverability and compliance, we want to make sure people are aware of it. Recently, some changes were made to List-Unsubscribe features, and we thought it was a great opportunity to re-visit the subject. List-unsubscribe is an x-header that allows end-recipients the ability to be removed from a mailing list without clicking the unsubscribe link or hitting the spam/junk button. It was created so consumers who were scared of clicking the unsubscribe link would have an alternate way to opt-out of receiving email that wouldn’t affect the senders reputation. List-unsubscribe is used by

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5 Ways to Check Your Sending Reputation

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We always stress the importance of a strong sending reputation. By keeping an eye on your engagement (opens, clicks TiNs, etc.) and reputation (spam complaints, spam traps, unknown users, etc.) metrics you’ll get a good picture of how your emails are being received by subscribers. But if you’re looking for another measure of your reputation, you can take advantage of a handful of resources that will let you know where you stand. Here are 5 sites that will help you check your sending reputation and keep you on track: SenderScore.org Like a credit score, a Sender Score is a measure

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Email Marketing: Content 101

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Have you ever received a marketing email that you were excited to open, but once you clicked through to read the content it just fell flat? The copy didn’t register or the images felt out of place? I know I have. When I find an intriguing site and opt-in to receive their email newsletters, I expect the email experience to be similar to their site and when it doesn’t, it’s disappointing! The success of an email marketing program can live and die with its content. In our latest SlideShare, we review the basics of both written and visual email marketing content.

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What is DMARC?

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DMARC stands for “Domain-based Message Authentication, Reporting & Conformance.” DMARC is protocol that uses SPF and DKIM to determine the authenticity of an email message. DMARC requires both SPF and DKIM to fail in order for it to act on a message. Your DMARC record is published alongside your domain’s other DNS records (SPF, A record, CNAME, DKIM, etc.). Unlike SPF and DKIM, a properly configured DMARC policy can tell a receiving server whether or not to accept an email from a particular sender. It is important to note that not all receiving servers will perform a DMARC check before

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Email Marketing Tip: Give Before You Take

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Since we just missed Valentine’s day, it only seems appropriate to throw some love in the direction of one of my favorite SendGrid customers– Creative Market! Creative Market, recently acquired by Autodesk, is an awesome online marketplace for designers to offer their creative work for sale. I’ll go into more detail a little later, but before I get too lovey let’s have a quick reality check about email marketing. Email Marketing Quick Tips It happens all too often — someone opts-in to receive your email and your next step is to start sending per your agenda. But just firing off emails

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Email Marketing Can’t Be One Size Fits All

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I was recently asked about what role data plays in email marketing. Here, I’ll share some insights about how marketing teams use data and analytics to design, manage, and review email marketing campaigns. Q: How much of the marketing effort now relies on data? A: Most of the marketing strategies we see today don’t rely on data. As we analyze email marketing campaigns we see that while senders could be looking at their open rates, only 1-5% of the more advanced companies actually use their data to directly drive their sending behavior. Ultimately, email and marketing data should be used ahead of sending

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