Category Archives: Best Practices

4 Email Subject Lines To Learn From

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Subject lines can make or break the open rates for your email. Therefore, it’s imperative to continuously test the content, tone, and length of your subject lines to see which ones work better. Often the results of your tests will surprise you and your gut instincts will be proven wrong. It is important to having data to back up your decision-making. It’s also helpful to learn from other senders. Recently, we’ve seen some subject lines that missed the mark for being too ambiguous, too forward, or too generic. So let’s take a look to learn from them: Curious What’s Inside?

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7 Sign-Up Opportunities to Help Grow Your Email List

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Last month, I shared 5 ways to optimize your opt-in pages to increase list sign-ups. But, that’s only the first step. Once you’ve optimized your opt-in page, you need to promote it so that more potential users can engage with your brand. Here are some easy ways to promote your list: 1. Thank You Page: Every time a visitor completes a form on your site, they should receive a “thank you” message. This is an excellent opportunity to include a call to action that encourages the user to sign up for your email list. Make sure to include information about the list

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The ABCs of ISPs: How to Get Delivered at the Major Internet Service Providers

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The email delivery landscape is ever changing. We all know that email deliverability is critical to the success of any email program, and one of the best ways to ensure you get delivered is by complying with guidelines set by Internet Service Providers (ISPs) (also called mailbox providers) like Gmail, Yahoo, and Outlook. ISPs like these control the flow of mail. To help with this compliance, we’ve released a new guide, The ABCs of ISPs that outlines key tactics to help you navigate the ISP landscape. Topics covered in this guide include: The difference between IP and domain reputation The

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Learning from a Couple Email Unsubscribe “No-Nos”

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Unsubscribing is the process by which recipients voluntarily remove themselves from your email list. When a person decides they no longer want to hear from you, it’s your job as a sender to make sure the removal process is swift and easy. The CAN-SPAM ACT of 2003 specifically addresses the issue of unsubscribe. Because of the nature of transactional email, especially relative to that of marketing email, it is exempt to the guidelines of the CAN-SPAM Act.  Specifically when sending transactional emails, a company is not required to include a physical postal address or include an email unsubscribe link. Despite

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Tips and Tricks to Stay Out of the Spam Folder – Q&A #2

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As we mentioned in the previous Q&A follow-up post, we received so many great questions during our webcast, Tips and Tricks to Stay Out of the Spam Folder, we had to wrap them up in two different blog posts. Even senders with the best intentions (sending wanted email) can end up in the spam folder. To finish off the Q&A, our presenter, and Senior Technical Account Manager, Melanie Rowe, took the second half of questions we received to answer: Q:  Do you need all three authenticating practices (DKIM, SPF, and DMARC)?  A:  The two main methods of authentication that you should implement are

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Tips and Tricks to Stay Out of the Spam Folder – Q&A

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We had a crazy number of great questions during our webcast Tips and Tricks to Stay Out of the Spam Folder last week. So many that we couldn’t get to them all! Our kickass presenters Melanie Rowe and Rob Piers put their heads together to answer some remaining questions we didn’t have time to get to during the presentation. For today, we have Rob’s round of questions he decided to tackle: Q: Do you recommend Litmus for email testing? A: We do recommend ensuring your emails are optimized from a display perspective before sending them out in order to maximize readability

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5 Tips to Optimize Your Opt-In Pages

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Email acquisition is an important part of any email marketing program. A report by Custora showed that email acquisition quadrupled from 2009-2013, demonstrating that the channel is one of the strongest available to marketers. But email acquisition has benefits beyond acquiring new customers. It also helps you reduce churn and retain and nurture your existing customers. The first step to growing your list is making sure your opt-in pages are optimized, so it’s as easy as ever for potential subscribers to sign up. Here are 5 tips that should help: 1.) Make Your Opt-in Form Visible: Email sign-up forms are

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