When Kate isn't trying to teach herself the ukelele, make it through the mountain of books on her nightstand, or figure out if they are actually being serious about suggested serving sizes on ice cream, she is the Content Marketing Coordinator. Kate's responsible for content creation and social media management. Translation? She loves those #hashtags.
When we hit our 5th birthday last month, we started to talk a lot about scale. As we’re scaling as a company, (from number of employees to the volume of email we’re sending) our customers are scaling their businesses too. Our mission is to make sure that our customers have access to the infrastructure, technology, and personal attention they need to successfully, and continuously build their businesses. We have key programs in place so that we can ensure scaling success–like our 24/7 support team who are available via phone, chat, and email, actionable email analytics, and our expert Technical Account Management team. We…READ MORE »
As we mentioned in the previous Q&A follow-up post, we received so many great questions during our webcast, Tips and Tricks to Stay Out of the Spam Folder, we had to wrap them up in two different blog posts. Even senders with the best intentions (sending wanted email) can end up in the spam folder. To finish off the Q&A, our presenter, and Senior Technical Account Manager, Melanie Rowe, took the second half of questions we received to answer: Q: Do you need all three authenticating practices (DKIM, SPF, and DMARC)? A: The two main methods of authentication that you should implement are…READ MORE »
We had a crazy number of great questions during our webcast Tips and Tricks to Stay Out of the Spam Folder last week. So many that we couldn’t get to them all! Our kickass presenters Melanie Rowe and Rob Piers put their heads together to answer some remaining questions we didn’t have time to get to during the presentation. For today, we have Rob’s round of questions he decided to tackle: Q: Do you recommend Litmus for email testing? A: We do recommend ensuring your emails are optimized from a display perspective before sending them out in order to maximize readability…READ MORE »
There is nothing more frustrating than being accused of something you’re not. So if you’re not sending spam, but keep ending up in the spam folder, we hear your pain and want to help! Even the smartest, best-intentioned senders can get caught in a dreadful spam trap or forget to whitelabel, so don’t beat yourself up. It happens. The good news is, we’ve created a webcast Tips and Tricks to Stay Out of the Spam Folder focused entirely on staying out of the spam folder and getting in the inbox. (Because we all know at the end of the day,…READ MORE »
We’re pumped to announce our new webcast series Getting Started With SendGrid: From Signup to Your First Send! Starting this next Wednesday, we will be hosting a bi-weekly “quickstart” webcast. Whether you’re thinking of signing up, or just need a little guidance on next steps to take, this webcast is for you! Setting up your transactional email campaign and hitting “send” on your first few emails can be pretty daunting! How do you land in the inbox? What will your email actually look like in your recipients’ inboxes? How do you stay in the good graces of internet service providers…READ MORE »
As a resident email nerd here at SendGrid, I spend plenty of time sifting through (maybe even enjoying) our inbox. Unfortunately, not everyone shares my enthusiasm, and most recipients only spend a few seconds on each email… Seconds! When you’re given just a few seconds of time, it needs to really pack a punch! That’s exactly what Of a Kind did with today’s Email Inspiration. Of a Kind is a website that focuses on featuring new fashion designers that inspire the creators Claire Mazur and Erica Cerulo. I’ll take you through their email from the top to the bottom starting with the…READ MORE »
With the announcement of one of our latest releases, the SendGrid Template Engine, we thought it would only be fitting to host a demo for our current and potential customers. Our demo provided a firsthand experience of what the new app is capable of, and showed exactly how to implement it. Within our demo, we had a lot of great questions asked during our live Q&A, and we figured you may benefit from hearing the answers as well! Our host John Vajda, SendGrid Product Manager, took some time to answer the following questions: Do I have to use the body and…READ MORE »