July 14, 2014
SendGrid's founders made a brand promise to deliver an industry-leading customer experience. Company leadership realized that this went beyond offering 24/7 support (which it already did), but it didn't mean assigning a customer success manager to each account either. With more than 150,000 enterprise and SMB customers, the most effective and leveraged way to do this was to identify customers at key stages of the customer life cycle and engage them in a timely and relevant fashion.
July 7, 2014
The new era of the developerisation of IT is well underway and much like its predecessor, the consumerisation of IT, it’s all about making stakeholders’ – in this case the developers’ – lives easier by giving them more flexibility to focus on producing great apps and delivering valuable IP.
July 1, 2014
Social media, digital photos, transaction records, and emails--these are all part of the big data puzzle. How to effectively collect, manage, extract insight from, and take action on this avalanche of data are questions that every organization now faces.
June 26, 2014
In this slide show, compiled with input from SendGrid CEO, Jim Franklin, eWEEK presents nine rules for the developerization of IT.
June 26, 2014
We all hear about the great products being built within Colorado’s digital startups. But we often hear about this digital work in the eyes of CEOs instead of our city’s most dedicated and creative employees: our developers.
SendGrid helps you focus on your business without the cost and complexity of owning and maintaining an email infrastructure. We manage all of the technical details from scaling the infrastructure, to whitelist services and real-time analytics. We offer world-class deliverability expertise to make sure your emails get delivered.